Solutions Engineer Leader
Company: Cisco
Location: New York
Posted on: May 9, 2024
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Job Description:
Why you'll love Cisco
We change the World, you will become passionate about your employer
and the brand you represent. Everything is converging on the
Internet, making networked connections more meaningful than ever
before in our lives. Our employees' groundbreaking ideas impact
everything, from entertainment, retail, healthcare, and education,
to public and private sectors, smart cities, and everyday devices
in our homes. Here, that means we take creative ideas from the
drawing board to dynamic solutions that have real world impact.
You'll collaborate with Cisco leaders, partner with mentors, and
develop incredible relationships with colleagues who share your
interest in connecting the unconnected. You'll be part a team that
cares about its customers, enjoys having fun, and you'll take part
in changing the lives of those in our local communities. Come
prepared to be encouraged and inspired.
What You'll Do
You will provide technical direction and business guidance to the
operation sales team. You will drive revenue through account
planning, resource planning and allocation. You will actively
develop and maintain a team of hard-working SEs and continually
seek creative methods for improving team performance. You will help
meet operational revenue goals by driving creative programs and
leading day to day activities. You will lead and grow systems
engineering team talent and expertise and learn how to build a
territory plan by compiling SE feedback and adding knowledge of
market demand. You will create a technical resource plan for
territory and collaborate with RM to prioritize and target team
opportunities; review quantitative information to identify and
explain trends. You will understand mechanisms for establishing
team capacity, improving team performance and align resources to
deliver on commitments and get results
Lead team to technical account strategies that align to customer
business requirements and goals; assign resources
appropriately.
Assist in qualified partner identification
Supervise and approve requests for customer-focused pre-sales
resources.
Track and report team metrics for a given opportunity
Monitor and measure team progress against business plan and
recommend changes as needed.
Interact with business units to provide support for local
region.
Lead multi-functional projects within area of responsibility
Facilitate communications and understanding of customer
requirements between customers, corporate, and the field.
Actively seek feedback on self; recognize own capabilities and take
initiative to continually improve.
Advocate for continual improvement in customer experience to
increase brand loyalty for Cisco.
Understand drivers of customer satisfaction, strive to improve
customer experiences and maintain and supervise high levels of
customer satisfaction in assigned territory.
Who You'll Work With
You will be working with Cisco field account managers, systems
engineers and partners to plan sales strategy, develop proposals,
and deliver customer presentations.
Who You Are
You've got experience in developing local knowledge of business
economics and trends of various industries and vertical markets,
and how Cisco solutions add financial and strategic value
You know how to establish collaborative relationships built on
trust and commitment and develop relationships at multiple levels
within customer accounts and understand the customer's business
model and help the team identify an architecture and/or solution
that provides return on investment You have a sophisticated
understanding of internetworking industry trends, including new
products and solutions. You have an advanced understanding of
product and solution landscape and can articulate trade-offs
between Cisco and competitor products
You will develop team members' capabilities in support of
individual career goals and team objectives.
Drive account and resource planning for region and actively
collaborate with Regional Manager to track plans and course correct
as necessary.
Understand the value of standard methodologies and apply
methodologies and other tools to drive business results.
Communicate a clear vision and strategy for the account that
inspires and empowers the team to implement within a common
framework.
Able to get things done without direct line authority; able to
exercise personal influence, resolve conflict, and bring about
required behaviors
Translate Cisco's vision for the future into a compelling value
proposition for the team
Build the capabilities needed to deliver the team's short and long
term goals, including identification and development of a strong
pipeline of the best talent from both internal and external
pools.
Support team members by providing transparency and information
during organizational changes.
Clearly and succinctly convey information and ideas, including
expert executive communication and presentation skills.
Our minimum requirements for this role:
B.S. Degree
7-10 years proven Industry experience
Why Cisco
At Cisco, each person brings their unique talents to work as a team
and make a difference.
Yes, our technology changes the way the world works, lives, plays
and learns, but our edge comes from our people.
We connect everything - people, process, data and things - and we
use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking
that adapts, learns and protects, to building Cisco Services that
accelerate businesses and business results. Our technology powers
entertainment, retail, healthcare, education and more - from Smart
Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a
culture that empowers every person to be the difference, at work
and in our communities.
Colorful hair? Don't care. Tattoos? Show off your ink. Like polka
dots? That's cool. Pop culture geek? Many of us are. Be you, with
us! #WeAreCisco
Cisco is an equal opportunity employer.
Message to applicants applying to work in the U.S. and/or
Canada:
When available, the salary range posted for this position reflects
the projected hiring range for new hire, full-time salaries in U.S.
and/or Canada locations, not including equity or benefits. For
non-sales roles the hiring ranges reflect base salary only;
employees are also eligible to receive annual bonuses. Hiring
ranges for sales positions include base and incentive compensation
target. Individual pay is determined by the candidate's hiring
location and additional factors, including but not limited to
skillset, experience, and relevant education, certifications, or
training. Applicants may not be eligible for the full salary range
based on their U.S. or Canada hiring location. The recruiter can
share more details about compensation for the role in your location
during the hiring process.
U.S. employees have access to quality medical, dental and vision
insurance, a 401(k) plan with a Cisco matching contribution, short
and long-term disability coverage, basic life insurance and
numerous wellbeing offerings. Employees receive up to twelve paid
holidays per calendar year, which includes one floating holiday,
plus a day off for their birthday. Employees accrue up to 20 days
of Paid Time Off (PTO) each year and have access to paid time away
to deal with critical or emergency issues without tapping into
their PTO. We offer additional paid time to volunteer and give back
to the community. Employees are also able to purchase company stock
through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on
top of their base salary, which is split between quota and
non-quota components. For quota-based incentive pay, Cisco
typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to
50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and
75%;
1% of incentive target for each 1% of attainment between 75% and
100%; and once performance exceeds 100% attainment, incentive rates
are at or above 1% for each 1% of attainment with no cap on
incentive compensation.
For non-quota-based sales performance elements such as strategic
sales objectives, Cisco may pay up to 125% of target. Cisco sales
plans do not have a minimum threshold of performance for sales
incentive compensation to be paid.
Keywords: Cisco, Jersey City , Solutions Engineer Leader, Engineering , New York, New Jersey
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