Passport Support Manager (Northeast) with Security Clearance
Company: Amentum
Location: New York
Posted on: April 28, 2024
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Job Description:
This position is contingent upon contract award Amentum is
seeking a Passport Support Manager for an upcoming opportunity
supporting a U.S Department of State contractThis contract provides
onsite management, administration, and passport book/card
application processing support at Passport Centers and Passport
Agencies nationwideThe Passport Support Manager is responsible for
excellent and compliant contract performance at the location
assignedLocations include: Boston, MA, Buffalo, NY, New York, NY,
Norwalk, CT, Philadelphia, PA, Portsmouth, NH and StAlbans, VTThis
person will be responsible for the quality of deliverables and
ensuring that performance requirements are upheld during contract
performanceThe Passport Support Manager shall liaise with
Department of State staff and have full authority to act on behalf
of the Contractor within the scope of operations at the location,
including personnel management and hire/fire authorityAnticipated
tasks include, but are not limited to, the following:--- Oversee
all operations at the assigned location and ensure excellent
performance that meets all requirements and standards---
Responsible for Daily Reporting and with input from the Government
Management staff, the Passport Support Manager assigns Contractor
personnel to specific work areas in order to accommodate
fluctuating workloads--- Ensures that each Contractor employee
signs an acknowledgement of the Passport Internal Controls and a
Standards of Conduct within 1-day after employment and ensures
Contractors adhere to internal controls, the Privacy Act, and
personally identifiable information (PII) standards--- Hire and
manage a technically proficient and professionally capable staff
throughout the life of the contract--- Provide timely deliverables
and performance related data to the Government in order to allow
adequate monitoring, oversight, and performance measurement of
support services--- Conduct continuous improvement activities to
realize improved service delivery capabilities and performance---
Promote innovation, efficiency, and effectiveness--- Resolve
problems with minimal disruption to the activities being performed
under the contract.--- Respond rapidly to additional operational
requirements requests and provide the appropriate levels of
qualified staff--- Participate in conference calls and digital
video conferences with DOS and other U.SGovernment agencies--- May
be requested to provide formal and informal briefings to visitors
or at off-site conferences--- Support USG in ongoing studies and
evaluations--- Ensure satisfactory conformance with contract
provisions and performance metrics--- When assigned to a smaller
Agency, the Passport Support Manager will be required to perform
cashier closeout dutiesCloseout duties such as: verify that the fee
matches the type of application submitted, deposit the moneys into
a bank designated by DOS, enter deposits into banking system
(i.eOTCNet), perform counter balance verifications with the counter
management, close-out and reset cash registers daily Minimum
Requirements:--- Must be able to obtain and maintain a U.S
government Secret security clearanceNote: US Citizenship is
required to obtain a Secret Clearance.--- Bachelor's Degree--- PMP
certification (preferred)--- Minimum Eight (8) years of progressive
management experience in a production or office environment--- Four
(4) years managing a team the size and scope of the Passport Center
or Agency assigned--- Four (4) years managing seasonal/temporary
work force--- Four (4) years of experience utilizing a variety of
office software, specifically: MS Word, MS Power Point, MS Excel,
and MS Outlook.--- Ability to prepare management, business,
technical, and personnel reports, reviews and documents for
internal and external use--- Knowledge and expertise in personnel
management--- Excellent oral and written communication skills---
Advanced understanding of MS office applications (Excel, Word,
Outlook, and PowerPoint)--- Ability to prioritize workload for
large teams and possess excellent organizational skills--- Ability
to interpret and apply regulatory material--- Capable of performing
duties of any Section Leader--- Must be bonded if performing
cashier closeout functions #passport Amentum is proud to be an
Equal Opportunity EmployerOur hiring practices provide equal
opportunity for employment without regard to race, religion, color,
sex, gender, national origin, age, United States military veteran's
status, ancestry, sexual orientation, marital status, family
structure, medical condition including genetic characteristics or
information, veteran status, or mental or physical disability so
long as the essential functions of the job can be performed with or
without reasonable accommodation, or any other protected category
under federal, state, or local lawEEO is the Law Poster EEO is the
Law Poster Supplement
Keywords: Amentum, Jersey City , Passport Support Manager (Northeast) with Security Clearance, Executive , New York, New Jersey
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