Manager, Retail Operations - Watches & Fine Jewelry
Company: Disability Solutions
Location: New York
Posted on: May 3, 2024
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Job Description:
Manager, Retail Operations WFJ At Chanel, we are focused on
creating an inclusive culture that nurtures personal growth,
contributing to collective progress. We believe the uniqueness of
each individual increases the diversity, complementarity and
effectiveness of our teams. We strongly encourage your application,
as we value the perspective, experience and potential you could
bring to CHANEL. About the role: CHANEL is looking for an organized
and detail-oriented retail professional to join our Corporate
Retail Operations Team in New York. You will play a leading role in
managing and executing operational strategies across all points of
sale to drive productivity, achieve business goals and elevate the
client experience. This role interfaces with several cross
functional teams and is a key partner for our retail teams. Our
ideal candidate will have 1 to 3 years of experience and a passion
for retail. What impact you can create at CHANEL: Operational
Excellence Drive consistent execution of business practices across
all WFJ points of sale in the United StatesMonitor sales trends and
build strategies to increase operational efficiency and elevate the
client experienceDevelop and ensure compliance with operational
policies & procedures across our retail networks through
partnerships with various cross functional leaders and teams
Project Management Manage projects and initiatives aimed at greater
efficiency in the way CHANEL services our clientsPartner with other
divisions, tech and global to integrate new retail practices and
technologies Administration Oversee regional supply orders of
uniforms, stationary and other retail tools Physical Inventory
Monitor the completion of cycle counts and annual physical
inventory process to ensure loss is less than brand standards Store
Planning Plan and manage the operational activities around door
openings, closings, and relocations Store visits & Training Perform
routine store visits, in-person and virtually, to motivate retail
staff thru trainings, operational on-boarding and ad-hoc training
to ensure high levels of customer service and operational
excellenceCultivate relationships with all boutique and wholesale
management, ops personnel and corporate partners, to improve
operational efficiency and cost effectivenessWork in various
boutiques to backfill and to understand the day-to-day life and
needs of retail teams and our clients You are energized by:
Identifying challenges and designing solutionsNavigating complexity
and ambiguity and being open to possibilitiesPassionate about
process and policy while demonstrating agility and flexibility
Cultivating a service mindset for both internal and external
clientsFostering creativity by testing, learning and taking new
risksWorking in a highly passionate and collaborative
environmentInspiring and coaching others What you will bring to the
team: Retail operations experience preferredStrong leadership
abilities, and keen problem-solving skillsFlexible and diplomatic
communicator across all mediums, and all levels of the
organizationStrong attention to detail with solid organizational
skills, and a proven ability to multi-task with consistent follow
thruPro-active and client service nature - willing to act and lead
beyond area of expertise, with the ability to adapt quickly to
changing prioritiesProficient in POS & Inventory management
systems, as well as Microsoft Office suite (including Excel,
PowerPoint, and Word) Position Logistics: 1 to 3 Years of
experience in retail Travel requirements - 30% to 40%Ability to
work on weekends for store openings, closings, and
re-locationsPosition primarily based at NY Corporate
officesPartially Remote: Role requires a minimum of three days
in-person office presence at the designated
location/office.Partially Remote: Role requires a minimum of three
days in-person office presence at the designated location/office.
*Chanel, Inc. reserves the right to edit, change, or make
exceptions on designations where circumstances where deemed
appropriate. What skills you will learn? What experiences might you
have? Develop Project Management SkillsTravel and experience all
CHANEL points of sale in the Unites StatesBuild a community of
retail operational expertsWork in a small but highly dynamic
division with an opportunity to work on projects across all
departments within the WFJ divisionOpportunities for visibility to
senior WFJ leadershipDirect leader committed to individual
development Compensation: The anticipated base salary range for
this position is $63,400 through $105,000 . Base salary is one
component of the total compensation for this position. Other
components [may/will] include additional compensation, benefits and
perks. Benefits and Perks: Flexibility (flexible time and hybrid
work options)Wellbeing resources include dedicated paid time off
for wellbeing (2-week August Office Closure and Wellbeing Days in
Retail) and a Wellbeing fundFamily and care giving benefits
(inclusive of parental leave, fertility support, MilkStork, and
Care.com Membership)Generous paid time off policies to include
vacation, holiday, sick and volunteer days401K and other
incentivesRobust healthcare offerings; medical, dental, vision,
MDLIVE (virtual care), One Medical, Flexible Spending Accounts
(Health Care & Dependent Care), Health Savings Account and Employee
Assistance ProgramLife insurance, Accidental Death & Dismemberment,
Short Term Disability, Long Term Disability, Health Advocate,
International Business Travel Accident & Medical, and Commuter
Transit & Parking Additional Information: Chanel is a private
company whose values are grounded in creating the conditions for
people to perform at their best and feel fulfilled and confident in
their work. We offer a unique work environment where individuals
are encouraged to better understand the brand, the business, and
motivations, so that together we can unlock the possibilities of
growth. This is reflected in: Diversity and Inclusion: At CHANEL,
we are intentional in promoting Diversity & Inclusion. We foster
respect, empathy and dignity for all. We believe strongly that the
diversity of our people across the full spectrum of human
differences is essential to our organisation and the connections we
have with each other and our clients.We offer Employee Resource
Groups in the US that are voluntary, open to all, employee-led
groups formed around a shared identity or lived experience, whose
aim is to foster a diverse, inclusive, and equitable community
aligned with the values and missions of the communities they
support. Chanel Community: CHANEL Community empowers our employees
to channel their passions, talents and sense of purpose to
contribute to and learn from our communities.Employees are
encouraged to take time off annually to volunteer through CHANEL
Community. CHANEL also matches employee donations to select
charitable organizations. Sustainability: CHANEL Mission 1.5-- is
our climate action plan. It is focused on transforming the business
in line with the ambitions of the Paris Agreement on climate change
to limit the average global mean temperature increase to 1.5
degrees Celsius above preindustrial levels.Employees are encouraged
to contribute to our US Sustainability efforts at the corporate
level and within the divisions, through organized taskforces and
initiatives. Arts and Culture: We are committed to extending our
legacy of cultural engagement. Global support includes the CHANEL
Culture Fund, which supports a select group of leading art culture
institutions across the globe, and the CHANEL Next Prize for the
next generation of creative talent. US support currently includes
Annual sponsorship of the MoMA film program, Tribeca Film Festival
programs and Through Her Lens, Support of the Academy Gold
Fellowship for Women and Sponsorship of the BAAND Together Dance
Festival at Lincoln Center. Fondation Chanel: Since 2011, Fondation
CHANEL's mission is for women and girls to be free to shape their
own destiny. Through multi-year partnerships with financial and
technical support, Fondation CHANEL is committed to improving the
safety and autonomy of women and adolescent girls around the world,
impacting over a million women and girls in its first 10 years. For
more information, please navigate to the Fondation Chanel website
here Career and Leadership Development: We have dedicated in-house
teams focused on supporting the onboarding of employees, developing
leadership skills via custom programs like Imagine Chanel People,
Heart of Leadership and group and individual coaching, and blended
online and live classes offered on our Bloom platform and by
skilled trainers, such as Shape Your Career, to develop career
building skills. *Chanel, Inc. benefits and perks are dependent on
eligibility and subject to modification by Chanel at any time.
Keywords: Disability Solutions, Jersey City , Manager, Retail Operations - Watches & Fine Jewelry, Executive , New York, New Jersey
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