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RDM Release Manager, Data Center and DMZ

Company: Bank of America
Location: Jersey City
Posted on: March 20, 2023

Job Description:

RDM Release Manager, Data Center and DMZ
Plano, Texas;Charlotte, North Carolina; Richmond, Virginia; Pennington, New Jersey; Jersey City, New Jersey
Job Description:
Responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Communicates the work objectives, coordinates delivery, manages risks, ensures compliance to standards, and provides end-to-end visibility into the health of the deliverables. Ensures execution and delivery meets the client's expectations in terms of the functionality, quality, timeline and cost. Coordinates and facilitates routines to support delivery - e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc. Plans and coordinates delivery and dependencies with across multiple teams. Facilitates dependency management/risk management/impediment removal for the defined deliverables. Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline. Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule. Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders. Ensures deliverables comply with Enterprise Change Management standards. Supports resource planning for delivery/execution. Individual Contributor.
The RDM Release Manager works closely with assigned Engineers, Program and Project Managers and other support and service providers. The RDM Release Manager focuses and forecasts the delivery track of multi-phase work against change and release calendar(s).
The RDM Release Manager needs to fully understand the bank change processes.
The RDM Release Manager must be mindful of how their role impacts the firm's business and reputation. Key to this role is having a "better than general" understanding of networking technologies and functions including Operations, Architecture and Engineering, Product and Service Management, Business Services and Finance. Concepts such as driving value, always delivering quality, keeping commitments, being on-time and under-budget, effective and detailed communications. Managing time is critical, developing and managing tasks efficiently is the key to success.
The technology areas of concentration include:



  • Data Center/DMZ, B2B, VOR, Enterprise/ Corporate, Wealth Management and Branch/Financial Center End User networks and Building Networking solutions including Wireless LAN, Structured Cabling and Cable Systems and Pathways


  • Public and private transport systems, WAN, Optical systems and emerging technologies such as Switched-Ethernet, LTE, (etc.), SDWAN, Cloud and Virtualized services


  • Knowledge in related technology areas such as Network Appliance, Video, Voice and Voice over IP (VoIP) solutions, UC and Collaboration services is important


    Key Responsibilities:


    • Strong Project and program management skills


    • Manages multiple related and interdependent projects to collectively deliver a desired business outcome based on varying degrees of complexity


    • Manages end-to-end network infrastructure delivery life cycle including the collection and translation of business requirements to enable technical execution of network programs and projects


    • Rigorously manages scope to ensure agreed/approved/appropriate value is delivered and commitments are achieved within time, cost, risk and quality parameters


    • Plans and coordinates project deliverables across multiple service providers in support of network infrastructure project requirements


    • Develops and manages the network related tasks within the overall work plan


    • Ability to understand and translate business requirements into engineering and or implementation details


      Required Skills


      • Leadership: be a self-starter, self-directed and shows initiative


      • Focused on execution, delivery, and commitment to dates. Ability to work in a high paced environment


      • Can manage risk; is a good decision maker


      • Understands the big picture; can relate to the firm's strategy and actions and how they support our business results


      • Demonstrates ownership: Is accountable and influential/can hold others accountable (professionally)


      • Strong written and verbal communications skills. Ability to communicate and influence upward as well as laterally


      • Organized and detail oriented


      • Strong technical acumen


      • Ability to partner with others for the good of the initiative


      • Ability to recognize opportunities for automation and process improvements


        Desired Skills


        • Bachelor's degree in engineering, computer science, business, finance or related field/technical training


        • Strong analytical skills


        • Minimum of 5 years' experience required in Technical role supporting network project/programs


        • Industry Certifications in PMP, ITIL are strongly preferred


        • Technical certifications such as CCNA are a plus


        • Experience with Change Management and CAB processes and procedures


        • Strong background in IT service delivery role


        • Financial services (Insurance, Banking, Investment banking), is a plus


        • Ability to be nimble and flexible; prioritize workload, proactively react to issues, and consistently react to shifting deadlines


        • Ability to create meaningful data that contributes to the Change Management and Service Delivery processes


        • Jira, Confluence, Lean-Agile, Scrum, Kanban, SAFe Agile methodologies


          Job Band:
          H5
          Shift:
          1st shift (United States of America)
          Hours Per Week:
          40
          Weekly Schedule:
          Referral Bonus Amount:
          0
          Job Description:
          Responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Communicates the work objectives, coordinates delivery, manages risks, ensures compliance to standards, and provides end-to-end visibility into the health of the deliverables. Ensures execution and delivery meets the client's expectations in terms of the functionality, quality, timeline and cost. Coordinates and facilitates routines to support delivery - e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc. Plans and coordinates delivery and dependencies with across multiple teams. Facilitates dependency management/risk management/impediment removal for the defined deliverables. Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline. Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule. Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders. Ensures deliverables comply with Enterprise Change Management standards. Supports resource planning for delivery/execution. Individual Contributor.
          The RDM Release Manager works closely with assigned Engineers, Program and Project Managers and other support and service providers. The RDM Release Manager focuses and forecasts the delivery track of multi-phase work against change and release calendar(s).
          The RDM Release Manager needs to fully understand the bank change processes.
          The RDM Release Manager must be mindful of how their role impacts the firm's business and reputation. Key to this role is having a "better than general" understanding of networking technologies and functions including Operations, Architecture and Engineering, Product and Service Management, Business Services and Finance. Concepts such as driving value, always delivering quality, keeping commitments, being on-time and under-budget, effective and detailed communications. Managing time is critical, developing and managing tasks efficiently is the key to success.
          The technology areas of concentration include:


          • Data Center/DMZ, B2B, VOR, Enterprise/ Corporate, Wealth Management and Branch/Financial Center End User networks and Building Networking solutions including Wireless LAN, Structured Cabling and Cable Systems and Pathways


          • Public and private transport systems, WAN, Optical systems and emerging technologies such as Switched-Ethernet, LTE, (etc.), SDWAN, Cloud and Virtualized services


          • Knowledge in related technology areas such as Network Appliance, Video, Voice and Voice over IP (VoIP) solutions, UC and Collaboration services is important


            Key Responsibilities:


            • Strong Project and program management skills


            • Manages multiple related and interdependent projects to collectively deliver a desired business outcome based on varying degrees of complexity


            • Manages end-to-end network infrastructure delivery life cycle including the collection and translation of business requirements to enable technical execution of network programs and projects


            • Rigorously manages scope to ensure agreed/approved/appropriate value is delivered and commitments are achieved within time, cost, risk and quality parameters


            • Plans and coordinates project deliverables across multiple service providers in support of network infrastructure project requirements


            • Develops and manages the network related tasks within the overall work plan


            • Ability to understand and translate business requirements into engineering and or implementation details


              Required Skills


              • Leadership: be a self-starter, self-directed and shows initiative


              • Focused on execution, delivery, and commitment to dates. Ability to work in a high paced environment


              • Can manage risk; is a good decision maker


              • Understands the big picture; can relate to the firm's strategy and actions and how they support our business results


              • Demonstrates ownership: Is accountable and influential/can hold others accountable (professionally)


              • Strong written and verbal communications skills. Ability to communicate and influence upward as well as laterally


              • Organized and detail oriented


              • Strong technical acumen


              • Ability to partner with others for the good of the initiative


              • Ability to recognize opportunities for automation and process improvements


                Desired Skills


                • Bachelor's degree in engineering, computer science, business, finance or related field/technical training


                • Strong analytical skills


                • Minimum of 5 years' experience required in Technical role supporting network project/programs


                • Industry Certifications in PMP, ITIL are strongly preferred


                • Technical certifications such as CCNA are a plus


                • Experience with Change Management and CAB processes and procedures


                • Strong background in IT service delivery role


                • Financial services (Insurance, Banking, Investment banking), is a plus


                • Ability to be nimble and flexible; prioritize workload, proactively react to issues, and consistently react to shifting deadlines


                • Ability to create meaningful data that contributes to the Change Management and Service Delivery processes


                • Jira, Confluence, Lean-Agile, Scrum, Kanban, SAFe Agile methodologies


                  Shift:
                  1st shift (United States of America)
                  Hours Per Week:
                  40
                  Learn more about this role
                  Full time
                  JR-22086646
                  Band: H5
                  Manages People: No
                  Travel: Yes, 5% of the time
                  Manager:
                  Talent Acquisition Contact:
                  Mindy Savage
                  Referral Bonus:
                  0
                  Jersey City pay and benefits information
                  Jersey City pay range:
                  $58,200 - $160,000
                  annualized salary, offers to be determined based on experience, education and skill set.
                  Discretionary incentive eligible
                  This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
                  Benefits
                  This role is currently benefits eligible . We provide industry-leading benefits, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
                  Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
                  To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
                  To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
                  Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
                  To view Bank of America's Drug-free workplace and alcohol policy, CLICK HERE .

Keywords: Bank of America, Jersey City , RDM Release Manager, Data Center and DMZ, Accounting, Auditing , Jersey City, New Jersey

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