? Only 24h Left! Patient Care Coordinator - Runnemede, NJ
Location: Runnemede
Posted on: June 23, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start Caring.
Connecting. Growing together. The Patient Care Coordinator is
responsible for the completion of set processes and protocols.
Works cooperatively with all members of the care team to support
the vision and mission of the organization, deliver excellent
customer service and adhere to Lean processes. Supports the teams
in meeting financial, clinical and service goals. Hours:
Monday-Friday, 8am-4pm EST Location: 165 S. Black Horse Pike,
Runnemede, NJ 08078 Primary Responsibilities: - Obtain accurate and
updated patient information, such as name, address, insurance
information - Perform insurance verification on the date of service
- Obtain patient signatures for required documents - Upload a valid
Government issued state ID of patient and patient insurance cards -
Accurate and complete occupational medicine registration workflow -
File and maintain medical records - Consistently correct
registration work queue errors - Confirms and schedule appointments
- Answer telephone calls promptly and courteously - Working daily
in the claims edit work queue to correct registration errors for
submission to insurance companies - Performs certain follow-up
services for patients in a prompt and courteous manner, such as
scheduling specialist appointments, scheduling follow-up
appointments and obtaining copies lab results or specialist reports
- Adhere to the standards identified via Sparq regarding Optum
Employee Policies - Work cohesively with fellow employees to
achieve specific team goals - Keep abreast on current medical
requirements relevant to their position, which includes maintaining
patient confidentiality and abiding by all HIPAA and OSHA
requirements - Comfortable working in high pace environment -
Participate in planning, coordinating, and implementing care in
conjunction with the multidisciplinary team in accordance with the
Plan of Care - Assure the continuity of care through scheduling and
tracking systems - Provide effective communication to patient /
family team members and other health care professionals as
evidenced by documentation, case conferences, communication notes,
and evaluations - Notify clinical staff of schedule changes as they
occur - Comply with administrative policies to ensure quality of
care - Demonstrate precision and efficiency in scanning documents
and monitoring the fax server, retrieving and / or scanning
documents and assigning to the appropriate electronic chart -
Participate in orientation (scheduling segment) of new field
employees and distribute updates and changes as needed - Perform
other related duties and assignments as required - Organize and
maintains medical records - All employees are expected to keep
abreast on current medical requirements relevant to their position,
which includes maintaining patient confidentiality and abiding by
all HIPPA and OSHA requirements - Complete new clinical
competencies rolled out by the Educational Committee - Performs
other duties as assigned What are the reasons to consider working
for UnitedHealth Group? Put it all together - competitive base pay,
a full and comprehensive benefit program, performance rewards, and
a management team who demonstrates their commitment to your
success. Some of our offerings include: - Paid Time Off which you
start to accrue with your first pay period plus 8 Paid Holidays -
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account - Dental, Vision, Life& AD&D
Insurance along with Short-term disability and Long-Term Disability
coverage - 401(k) Savings Plan, Employee Stock Purchase Plan -
Education Reimbursement - Employee Discounts - Employee Assistance
Program - Employee Referral Bonus Program - Voluntary Benefits (pet
insurance, legal insurance, LTC Insurance, etc.) - More information
can be downloaded at: http://uhg.hr/uhgbenefits You’ll be rewarded
and recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in. Required Qualifications: - High School
Diploma/GED (or higher) - 1 years of customer service or
healthcare-related experience - Intermediate level of computer
proficiency including the use of MS Word, Excel, Outlook, and
multiple web applications - Reliable transportation Preferred
Qualifications: - 1 years of experience working in medical front
office position performing duties such as scheduling appointments,
checking patients in/out, insurance verification, collecting
co-pays, and maintaining medical records - Knowledge of Epic EMR
software Soft Skills: - Ability to work independently and maintain
good judgment and accountability - Ability to multi-task and
prioritize tasks to meet all deadlines - Ability to work well under
pressure in a fast-paced environment - Demonstrated ability to work
well with health care providers - Strong organizational and time
management skills - Excellent verbal and written communication
skills; ability to speak clearly and concisely, conveying
information in a manner that others can understand, as well as
ability to understand and interpret information from others The
salary range for this role is $19.86 to $38.85 per hour based on
full-time employment. Pay is based on several factors including but
not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you’ll find a far-reaching choice of benefits
and incentives. At UnitedHealth Group, our mission is to help
people live healthier lives and make the health system work better
for everyone. We believe everyone–of every race, gender, sexuality,
age, location, and income–deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups, and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes — an
enterprise priority reflected in our mission. UnitedHealth Group is
an Equal Employment Opportunity employer under applicable law and
qualified applicants will receive consideration for employment
without regard to race, national origin, religion, age, color, sex,
sexual orientation, gender identity, disability, or protected
veteran status, or any other characteristic protected by local,
state, or federal laws, rules, or regulations. UnitedHealth Group
is a drug - free workplace. Candidates are required to pass a drug
test before beginning employment. RPO RED
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