Public Safety Telecommunicator
Company: Rutgers University
Location: New Brunswick
Posted on: April 1, 2026
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Job Description:
Posting Summary Rutgers, The State University of New Jersey, is
seeking Public Safety Telecommunicator for the Police Department.
Among the key duties of this position are the following: Monitors,
receives, and coordinates all communications with university
police, emergency management and emergency services, as well as
communications between external partners in police, fire, and
medical agencies, including emergency 9-1-1 calls. Receives and
coordinates all after traditional business hours calls for requests
for facilities maintenance. Handles in-person, text and
application-based inquiries and telephone inquiries from the
public. Refers calls or dispatches assistance as appropriate.
Provides medical pre-arrival instructions for calls received via
9-1-1. Monitors, updates, and maintains various departmental
computer-based systems, including but not limited to an electronic
Records Management System, NextGen 9-1-1 telephone system, NextGen
9-1-1 Computer Aided Dispatch ( CAD ) system, Text to 9-1-1
computer application. Overview The Division of Institutional
Planning & Operations (IP&O) employs a workforce of
approximately 2,700 staff, represented by 15 collective
negotiations agreements, and is responsible for institutional
strategic initiatives and operations, which encompasses an
expansive range of comprehensive service and business operations
across the State of New Jersey. These include planning and
construction, facilities, public safety and emergency operations,
environmental health and safety, transportation, housing, and
auxiliary/retail operations. Preferred Qualifications Radio
communications or dispatcher experience, and professional computer
experience are preferred.
Keywords: Rutgers University, Jersey City , Public Safety Telecommunicator, Administration, Clerical , New Brunswick, New Jersey
