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Senior Office Services Lead

Company: Aramark - Lord Abbett
Location: Jersey City
Posted on: June 11, 2018

Job Description:

Position Title: OS Lead Support Department: Office Services & Facilities Reports To: OS Manager Position Summary: This is an hourly position which reports to the OS Manager. Responsible for providing support for the OS Manager and the department, i.e. customer service for the Lord Abbett client as necessary, answering phone and monitoring Mailroom/Facilities e-mail to ensure request are acknowledged and completed. Ability to communicate with OS Manager & delegate work assignments among staff as requested to do so by OS Manager to meet department deadlines. The ability to work overtime as necessary is mandatory and a requirement. This includes early AM, later PM and weekend hours. Essential Job Functions (listing most important first): 1. Position hours are from 9:30 AM & 6:00 PM; close department end of business day by securing facilities, toner and other storage closets. . 2. Ability to sort & deliver all incoming first class, courier and messenger mail and packages to the correct departments and secure signatures for all Accountable Mail when necessary and ensure that the staff is doing the same. Responsibility for the department Supply Room upkeep, inventory and proper reorder levels as dictated by previous usage and history. 3. Ability to work overtime during weekdays and weekends when required and necessary, i.e. facilities projects, painting, maintenance, etc. At least 1 Saturday weekend required per month or as determined by the manager. 4. Communicate and coordinate with OS Manager changes to department work plans and schedules for employees. Keep the OS Manager up-to-date on all important communications as necessary and contact OS Manager for approval of unplanned overtime, projects requiring his knowledge and scope. Communicate with the hourly associate as necessary throughout the day. 5. Knowledge of Canon, Konica-Minolta, Pitney Bowes, FedEx Ship Manager and other various tools within the OS department to provide back-up as necessary to meet the deadlines. 6. Able to perform maintenance projects such as painting, repairs, minor plumbing, etc. Also ability to perform office moves internally within the various departments. 7. In addition, the expectations of this Lead Position are as determined by the Department Manager and Client needs, which can change from time to time, to include all responsibilities within the Office Services and Facilities Department. Essential Job Requirements: EDUCATION HS Diploma required. EXPERIENCE Customer service, office equipment knowledge, copier equipment & facilities best practices REQUIRED SKILLS PC literate i.e. Outlook e-mail, Microsoft Office, customer service and phone skills, PREFERRED SKILLS Knowledge of Canon and Konica-Minolta Copiers, Neopost Mailing Systems & Neo Ship Manager, FedEx Ship Manager, UPS Campuss Ship and USPS regulations. PHYSICAL REQUIREMENTS Ability to lift up to 60 lbs. i.e. Office furniture, tables, chairs, cartons, etc. LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.

Keywords: Aramark - Lord Abbett, Jersey City, Senior Office Services Lead, Administration, Clerical, Jersey City, New Jersey

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