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Technical Writer - Jersey City

Company: KLM Careers
Location: Jersey City
Posted on: September 15, 2022

Job Description:

Technical Writer - Jersey City

Tampa or Boston or Jersey City

Must be a US Citizen or Green Card holder.

Associate Technical Writers create document and in-product help content that help clients and collaborators to use their products accurately.

They develop knowledge of given products and capture information on business line strategies and initiatives along with end user needs to apply in developing documentation solutions that optimize the client experience and supports more independent use of theirproducts.

Types of results include user guides, On-Line Help, technical specifications, standard methodologies documents, FAQs and more.

RESPONSIBILITIES:

Create documents and in-product help content that help users to use their products most efficiently, ensuring accuracy and quality of all results

Translates technical concepts into clear, easy-to-understand, logically organized content

Develops deep understanding of one or more their business areas

Builds and champions relationships with a range of customers

Adheres to defined documentation processes and standards established within the companies Learning

Follows prescribed templates in Microsoft Office and/or MadCap flare to build document and in-product help content

Keeps up-to-date with and applies emerging & current learning/documentation/curation trends as well as standard methodologies

Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; escalates appropriately

Requirements

1. Minimum of 4 years of related experience

2. Bachelor's degree preferred with Masters or equivalent experience

3. Must be a US Citizen or Green Card holder.

Keywords: KLM Careers, Jersey City , Technical Writer - Jersey City, Advertising , Jersey City, New Jersey

Click here to apply!

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