Business Analyst - Markets Operations Business Intelligence & Process Re-Engineering Team
Company: Citi Bank
Location: Jersey City
Posted on: May 11, 2022
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Job Description:
Team Overview:The Markets Operations Business Intelligence &
Process Re-Engineering Team drives transformational change within
Operations' processes and functions through the combination of data
analysis and optimum process design.We partner closely with our
Operations teams to design and deliver Target Operating Models
through automation, leveraging both Low Code Solutions and Core
Technology platforms.Our goal is to deliver best in class
re-engineering solutions to enable our Operations professionals to
excel with client service excellence, robust risk management and
continuous improvement.Responsibilities:Utilize business
intelligence tools and internal data to identify high value
automation and process improvement opportunitiesPartner closely
with Product Owners and end-users to define product roadmaps and
ensure continuous improvement in solutions.Partner with Market Ops
Teams to compile quantifiable business cases with tangible measures
of success to drive project prioritization / sponsorshipLeverage
knowledge of internal low code and core technology applications to
suggest optimal automation solution. Partner with Ops and Dev Team
to collate user requirements and translate into development. Ensure
high standards by defining clear acceptance criteria and UAT
plan.Contribute to driving an innovative and continuous improvement
culture within Market Ops.Qualifications/Must Have
Skills:Experience working with business intelligence tools
(data/process mining, visualizations & dashboards, data modelling
etc) and applying analysis to real world use casesUnderstanding of
low code applications such RPA, Data Transformation Tools and
Workflow Automation PlatformsTechnical understanding of core
processes and business lines within Market Operations e.g.
allocations, reconciliations, confirmations payment processing etc.
Experience working in an Operations Line Role is highly
beneficial.Track record of identifying and executing automation
opportunitiesBusiness analysis experienceUnderstanding of both
agile and waterfall project executionHighly organized and effective
communicatorEducation:Bachelor's/University degree, Master's degree
preferredMarket Operations Organization Overview: Citi Markets
Operations is currently at a pivotal point in its evolution and
journey to implement a target operating model. We take pride and
are passionate about our People and our culture. We are invested in
our People and their development. We are transforming and
simplifying our operating model, creating an exciting environment
which encourages diversity of thought and inclusion.We are a
dynamic, global, and diverse Organisation, with a presence in over
60 Countries; covering all front post execution Operations teams
including product aligned Middle Oce groups, Settlements, Margin,
Asset Servicing, Listed Derivative& Commodities Operations. We
support an extensive range of Capital Markets products and services
including Fixed Income (FX, Rates, Credit, Muni, Cash and
Derivatives) where Citi is consistently a dominant top 3 player in
the market, Equity (Cash, Derivatives, Prime Brokerage, Futures,
Listed Derivs, FXPB) where Citi has a signicant growth program to
continue to build out its capabilities and services; and Syndicates
where we support both FI and EQ new issues and IPOs.Our Operations
groups are core to the success of the Markets business and have
signicant impact across the lifecycle of a trade. We partner
extensively with a range of internal stakeholders including Front
Oce Sales and Trading Desks, Compliance, Legal, Finance and HR;
alongside having signicant interaction with our external client
base, playing a key role in the overall client experience. We have
a Client relationship group, dedicated to overseeing the
Organizational service performance and strategic partnership for
our top tier client base, where we play a key role in supporting
our global clients to ensure they have a rst-class experience when
doing business with Citi.Our Business Intelligence and Process
Re-engineering group works alongside our Operations teams
delivering automation solutions to solve for operational
challenges. We partner with Citi's innovation labs to drive
optimization, and overall play a pivotal role in enabling us to
transform to achieve our target operating model.Our Technology
partners develop and implement a wide range of applications that
support the Operations, Change, Design and Implementation groups in
providing innovative products and solutions. We have re-imagined
how to provide technology and service in our domain through the
alignment of our team vision, culture, and aggressive retirement
plan for legacy applications and adoption of a micro-based
containerized cloud environment. We encourage our people to create,
explore and be adventurous whilst taking measured risk, adopting
safe practices to protect the rm. Data lineage and optimization is
core to how we develop our eco system. We are growing our
capabilities using articial intelligence, natural language
processing and machine learning.Our roles entail ensuring we
operate in a robust control environment, whilst in a fast-paced
workplace. We comply with global regulations and internal policies
and adopt a proactive approach to identifying opportunities to
reduce risk through the continuous evaluation of our controls; to
protect our clients, the rm, and our reputation.We work closely
with our external global peers, partners, and regulators, and play
an integral part in leading an agenda at the forefront to optimize
and streamline processes and drive strategy across our
industry.
Keywords: Citi Bank, Jersey City , Business Analyst - Markets Operations Business Intelligence & Process Re-Engineering Team, Engineering , Jersey City, New Jersey
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