Senior Infrastructure Operations Engineer Middleware and Linux
Company: Td Ameritrade
Location: Jersey City
Posted on: September 14, 2019
To all recruitment agencies: TD Ameritrade does not accept agency
resumes. Please do not forward resumes to our job alias, TD
Ameritrade employees or any other company location. TD Ameritrade
is not responsible for any fees related to unsolicited resumes.
An outstanding career opportunity with a leading provider of
securities brokerage services and technology-based financial
services. As a critical member of a collaborative operations team,
the engineer will execute system support services in 4 major data
centers, for approximately 12,000 associates located at over 12
corporate locations, and 11 million external clients. This
individual will support the continued lifecycle and maintenance of
enterprise platforms and must have the ability to provide thought
leadership and autonomously lead, with focus business outcomes,
impact to the firm, and client service.
Remote work is an option for this role.
--- Create and follow processes to implement planned changes to
production and non-production systems.
--- Perform incident response and break-fix triage for
infrastructure system issues.
--- Partner with the business to fulfill requests for service.
--- Execute and improve vulnerability and resiliency management
programs including patch management, infrastructure testing and
other proactive maintenance tasks.
--- Identify and document opportunities and solutions that enhance
service delivery efficiency and improve the customer
--- Develop and utilize scripts to automate repetitive tasks.
--- Be available when scheduled (rotational with others on team) to
provide on-call support after hours and on weekends
--- Provide thought leadership to promote the continuous
improvement of service delivery and operational practices such
o Propose, design, and implement enhancements to current
o Develop actionable plans to improve procedures and systems to
mitigate risk, ensure compliance with established industry rules,
regulations and best practices.
o Assist in developing engineering and operational service
o Create and maintain system run books; documenting day-to-day
support, maintenance, and troubleshooting knowledgebase of the
o Conduct peer review analysis and acceptance for new or modified
processes to ensure sustainability and repeatability.
o Analyze performance metrics to ensure timely and accurate
delivery of services.
--- Perform implementation, maintenance, troubleshooting, and
remediation services for supported platforms.
--- Collaborate with application owners to install, configure and
deliver third party product installations.
--- Negotiate dependencies and priorities with stakeholders and
--- Provide subject matter expertise in cross-functional strategic
and tactical efforts.
--- Partner with key vendors to escalate and remediate
--- Provide leadership and mentoring to emerging talent on the
--- Analyze and execute configuration and audit strategies to
ensure compliance with policies, standards, and security
--- Provide 7x24 on-call support (as scheduled)
--- Minimum 3 years experience in technology engineering or
operations with expertise in Linux and middleware, technologies
within e-commerce or financial services industry.
--- Subject matter expert with the following infrastructure
o Middleware: Springboot, TCserver, BW, Apache Tomcat, RabbitMQ
o Server: RHEL 6 & 7
o Scripting: Shell, Python, YAML
o Tools: Puppet, Splunk, AppDynamics, BitBucket, libgit, Remedy
o Other: VMware, Nutanix
--- Understanding of security and risk as it relates to patch and
configuration management, logging, alerting and monitoring.
--- Extensive troubleshooting, triage, root cause analysis and
performance monitoring skills.
--- Experience with ITIL and/or other similar IT best practice
--- Experience with LEAN methodologies to drive problem resolution
and service improvements.
--- Experience with Agile and/or Kanban methodologies.
--- Background working in organizations that provide 24x7x365
--- Demonstrated ability to achieve successful outcomes in
difficult situations and work with application teams, business
customers, and various levels of management.
--- Must be able to communicate effectively with technical and
--- Must be a self-starter with the ability to work independently
and in a collaborative team environment.
--- Military education or experience may be considered in lieu or
--- Travel: Less than 5%
Our associates are at the heart of what we do. We believe in
teamwork, putting clients first, building strong relationships,
achieving quality results and working with integrity.
Keywords: Td Ameritrade, Jersey City , Senior Infrastructure Operations Engineer Middleware and Linux, Engineering , Jersey City, New Jersey
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