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Director, Project Management

Company: Access Staffing
Location: Jersey City
Posted on: March 27, 2020

Job Description:

We're looking for a candidate to fill this position in an exciting company.

  • Drives alignment with operational department heads, including planning, quality, production, procurement, materials management, and shipping by effectively communicating order execution needs and works through challenges in the order delivery process.
  • Oversees order processing, ensuring that purchase orders match quotes. Manage the total open order report and develop accurate Monthly and Quarterly Revenue Forecasts so other business leaders understand and subsequently manage respective areas to support and achieve profitability goals.
  • Ensure that the entire team understands technologies, capabilities, and is routinely updated on lead times and business changes that may impact client expectations on timing.
  • Continuously partners with cross functional teams including sales, estimating, development, package engineering, procurement in order to supply new products to customers, satisfy brand launch and repeat order requirements.
  • Understands customer contact points and--expectations. Manages client expectations by ensuring timely order entry, conducting weekly status calls, maintaining project trackers, and updating open order reports.
  • Manage the department by balancing workload, cross training, and hands on supporting during peak processing periods. Addresses both department and cross functional opportunities, turning issues into solutions.
  • Manage department including, hiring, development and motivating project managers. Conducts job performance annual reviews, appraisals, and quarterly reviews.
  • Develops and remain within the departments and overall company budgets.
  • Other duties, as assigned or needed to support the business
    • Bachelor's degree is required, an MBA preferred
    • 10+ years of progress customer care and project management experience within a contract manufacturing or similar environment.
    • 3+ years of managing a group of 5+ people and can demonstrate strong relationship building skills with sales, estimating, operations, procurement, quality and finance.
    • A leadership position that requires the ability to inspire, motivate, and manage a large team of customer care and project management professionals.
    • Strong mathematical skills with the ability to calculate figures including discounts, interest, commissions, proportions, and percentages. Should have solid knowledge of both customer satisfaction metrics and overall business KPIs.
    • Thorough knowledge of ERP and CRM systems, Excel, and other analytical and presentation software required.

Keywords: Access Staffing, Jersey City , Director, Project Management, Executive , Jersey City, New Jersey

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