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Sr. Digital Product Manager

Company: Arch Capital Group
Location: Jersey City
Posted on: January 12, 2021

Job Description:

The PositionSr. Digital Product ManagerThe Arch Insurance Digital Product Management team has responsibility for solving human and business problems with new technology. This role drives the product strategy, product roadmap development, and market delivery/operation of the product offering in assigned business segment. The Senior Digital Product Manager will work closely with business peers and digital product management team members to effectively execute against digital initiatives including Partner Products, web/mobile channel, and Enterprise Technologies. The incumbent will be an experienced dynamic, multidimensional digital professional who is strategic, technology savvy, and skilled in both product strategy and operational efficiencies.Job ResponsibilitiesEssential RESPONSIBILITIES and ACCOUNTABILITIESLead the product vision and strategic development process for assigned business segment to include product roadmap development and periodic review processesPerform market research, market validation and whitespace analysis to identify new opportunities for existing and new features and functionalityFoster close relationships with key market constituents to validate product strategy and roadmapDeeply understand the business case for proposed products and initiatives in assigned business segment, including cost/benefit estimates, market trends, competitive and risk analysis, industry best practices and product development timelines.Prepare business case (financial/ROI) analysis to quantify & determine the value to the company of a current or potentially new system/application Plan, prioritize, and manage the product features and requirements from conceptual stages through product life cycles to optimize revenue and meet operational, financial and corporate objectives in assigned business segment demonstrating strong understanding of the business segment needs.Collaborate with the engineering and project management teams to ensure consistent execution of product plans following established software development methodology and processes that result in product delivery on time and in budget. Partner with business and technical teams to plan and prioritize system release and specific release content Engage business partners to develop and execute action plans to address gapsMay mentor other Product Managers to accomplish results; provide training Engage with customers through interviews, small group sessions, and broader market research; gather and understand their pain points, needs, and aspirationDirect the creation of compelling, creative demos and presentations that win customers, business stakeholders and product teams in order to effectively position the product incremental delivery & innovationRequired Skills/ExperienceKnowledge & Skills:Have 5-7 years of experience in insurance or finance industry for similar role- software product manager Have extensive experience operating in an Agile Scrum environment to deliver high quality products rapidlyFeel a strong passion for technology and a strong aptitude for business strategyBroad understanding of usability and user experience best practicesBroad experience synthesizing qualitative and quantitative data to drive decisions for building best in class digital productsBroad experience delivering enterprise class software products for a national multi-cultural audienceStrong understanding of product lifecycle developmentBroad experience defining digital content experiences (experience with insurance products helpful)Strong ability to evaluate, analyze and interpret the voice of the customer through a variety of data sourcesAbility to be both strategic and tactical in day to day interactions Demonstrated knowledge of digital channels and platforms (e.g., web, mobile, client PC, partner products, social, video)Strong understanding of technologies utilized in the industry and the ability to see their impactStrong diplomatic and consensus building skillsStrong ability to convey technical concepts in a clear, understandable way Strong ability to overcome internal barriers and negotiate resource constraints to produce successful digital initiativesStrong communication and presentation skills.Relevant experience working with 3rd party vendors to deliver resultsStrong ability to establish credibility, influence and effective working relationships with peers and stakeholders.Strong ability to interact and partner at all levels across the organizationAbility to make decisions in a fast-paced, deadline-driven and rapidly changing environment.EducationEducation & Experience:Required knowledge & skills would typically be acquired through a Bachelor---s Degree in business, computer science or related field (or equivalent in experience) with 7 to 10 years or related experience. The CompanyArch Insurance Group is a market-leading specialty insurer providing property, casualty and a wide range of specialty insurance for corporations, professional firms and financial institutions around the globe. From product development to policy servicing to claims payment, we are dedicated to providing our customers with superb coverage and service.A subsidiary of Arch Capital Group Ltd., Arch Insurance employs disciplined underwriting and prudent risk selection across all types of business. We have offices in the United States, Canada, Bermuda, UK, Australia, and South Africa.Arch Capital Group Ltd. is a Bermuda-based company which provides insurance, reinsurance and mortgage insurance on a worldwide basis through its wholly owned subsidiaries. Arch offers competitive pay and a comprehensive benefits package. Additionally, Arch is committed to helping its associates create what---s next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth. We seek talent that thinks innovatively, values collaboration and will go the extra mile to serve our customers and develop our company.Job SummaryJob ID: 2020-3691Business Segment: Insurance of Openings: 3Category: Information Technology

Keywords: Arch Capital Group, Jersey City , Sr. Digital Product Manager, Executive , Jersey City, New Jersey

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