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Sr. Client Program Manager

Company: Fiserv
Location: Jersey City
Posted on: January 12, 2021

Job Description:

Job TitleSr. Client Program ManagerJob PurposeWhat does an exceptional Sr. Client Program Manager do?The Sr. Client Program Manager drives key initiatives across the organization ensuring Fiserv delivers on its commitments to our financial institution partners. In this highly impactful and visible role, they orchestrate complex cross-client and multi-product programs, provide strategic insights and thought leadership, and define best practices and standards to elevate client delivery for the organization. Their day-to-day focuses on building and fostering relationships with key partners, implementing program management structure and discipline to support the facilitation and monitoring of activities, cost, schedule, and technical performance while working to ensure the ultimate success of the program.To be successful in this role, your responsibilities will include:--- Champion and execute client delivery and service processes to manage client initiatives.--- Understanding and defining business objectives and measures of success--- Map out and execute strategies enabling scaled adoption of products across clients.--- Support definition, implementation, and adoption of client delivery program management best practices. This includes managing and driving:o Program Scheduleo Risk and Issue Managemento Scope Change Managemento Stakeholder Management--- Provide clear and concise program/project communications; both written and verbal to multiple levels throughout the organization and with clients.--- Facilitate/manage program/project work activities, status reporting, and stakeholder management with program teams, internal partners, and clients.--- Make complex decisions and recommendations under limited direction and using high degree of initiative and independent judgment.Qualifications for consideration:--- 5 years of project management experience--- 3 years of program management experience--- Bachelor's degree in business, operations or a related field; or work experience equivalent--- Ability to travel 10%Preferred qualifications for consideration:--- PMI Certifications--- 3 years within the Financial Services Industry--- Working understanding of business financial practices and accounting--- Operational consulting experience--- Proficient in Microsoft Office tools including Microsoft Project, Excel, PowerPoint--- Excellent verbal, written and presentation skills--- Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities--- Proven ability to thrive in a fast paced, dynamic environment--- Ability to prioritize multiple programs and assignments--- Proven self-starter who performs with limited supervision, applying a broad knowledge of principles, practices and procedures.Learn more about us.Life moves fast. And as it does, we know most people aren---t thinking about ---financial services--- But we are.We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.We---re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company---s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE--- 500 company and one of FORTUNE Magazine World---s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)Explore the possibilities of a career with Fiserv and Find Your Forward with us.Thank you for considering employment with Fiserv. Please:Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).Fiserv is an Equal Employment Opportunity Employer, and it is the Company---s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law. Full time

Keywords: Fiserv, Jersey City , Sr. Client Program Manager, Executive , Jersey City, New Jersey

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