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Jr. Account Manager

Company: Fulcrum Digital Inc
Location: Jersey City
Posted on: April 3, 2021

Job Description:

Company Description---Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. We enable Global 5000 with actionable insights and thought leadership on new and mature technologies through our Digital Transformational services that deliver seamless customer experience, business efficiency, and brings in a competitive advantage to our clients. These services have applicability across a variety of industries including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. Headquartered in the bustling city of New Jersey, Fulcrum was rated among the fastest growing Software Companies in Inc 5000 Club and No. 7 Technology firm in New Jersey by NJ Biz. IDC Data Quest recognized us as the 15th best employer in the Indian IT industry. Our approach to every engagement is to bring credible value through a common platform of trust, collaboration, and competence. Our team of business and technical consultants are spread across the US and other regions including the UK, Europe, Latin America, Australia, and India where we have our operations. Think Digital. Think Fulcrum Digital
Responsibilities---

  • Foster positive relationships with our customers and be the point of contact.
  • Help clients implement services and plan projects effectively.
  • Ensure that contract terms and conditions are met.
  • Manage invoices and bills for assigned customers.
  • Identify upselling and cross-selling opportunities.
  • Address customer issues with speed and efficiency
  • Work with sales teams to generate new business.
  • Prepare reports on project performance.
  • Coordinate with offshore/Nearshore team for timely deliveries.
  • Take ownership of the elements of the account(s), accelerating towards customer requirements and exceeding expectations through efficient use of internal resources.Skills---
    • Sharp business acumen.
    • Min 2 years of experience selling IT services or products.
    • Problem-solving aptitude.
    • Project management experience will be an added advantage.
    • Proficient in MS Office and CRM/project management software.
    • Min of 2 years of client-facing experience.

Keywords: Fulcrum Digital Inc, Jersey City , Jr. Account Manager, Executive , Jersey City, New Jersey

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