Business Operations Manager

Company: BlueVine
Location: Jersey City
Posted on: January 12, 2022

Job Description:

BlueVine is a high-growth fintech company empowering small businesses with innovative banking designed for their needs. Small businesses deserve accessible and modern financial services, and traditional banks have underserved them for too long.

By combining industry-leading technology and security with our team's expertise and care, we help small businesses spend their time on what matters most-the next chapter of their business.

Since 2013, we've provided small and medium-sized businesses with access to more than $5.4 billion in financing. As a top small business banking provider trusted by thousands of small business owners, we're proud to offer a full suite of tailored banking services, including a business checking account, line of credit, and invoice factoring.

Headquartered in Redwood City, CA, and with offices in Salt Lake City, Jersey City, Tel Aviv, and Karmiel, we're hiring problem solvers and collaborators to help build a better financial future for small business owners.

About The Role

As Business Operations Manager at BlueVine, you will use analytical rigor to drive strategic decisions and position BlueVine as a best in class financial services platform for small businesses. The Business Operations Manager will partner with line managers and executives to diagnose and resolve operational inefficiencies, design go-to-market strategies, and incubate new roles or functions.

• We are open to up-level this role for the right candidate.**
  This is not a fully remote role. At BlueVine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices will reopen in accordance with local guidelines, and will follow a hybrid model.
  
  What You'll Do
  
  • Lead cross-functional projects to increase customer lifetime value; areas of responsibilities may include optimizing the onboarding funnel and new client conversion, analyzing existing client retention, and developing product cross sell and pricing strategies
  • Devise go-to-market strategy, including new product launches, channel mix, acquisition and distribution strategy; partner closely with our finance, product, marketing and commercial teams
  • Drive business process improvement efforts as we scale our business. We understand the need to continually improve our internal processes and will look to our BizOps team to help identify inefficient systems, streamline key processes, and create scalable, replicable SOPs to help us continue our rapid growth
  • Collaborate closely with cross-functional teams to understand value drivers and client needs, produce ROI analysis, and partner with leaders throughout the organization to execute plans
  • Once new processes are implemented, you'll work with teams to analyze results and produce business performance reporting, scale best practices, and iterate when needed
    What We Look For
    
    • Bachelor's degree from a top university
    • 3-5 years of experience in strategy or operations roles (Preferred: 2+ years experience at top management consulting firm)
    • Demonstrated ability to execute on both small and large-scale projects
    • Able to work successfully with senior executives and partners
    • Experience with analysis of large data sets and SQL proficiency preferred
    • Excellent problem-solving skills and an ability to gather information, solve conceptual problems, corral resources, and deliver results
    • Strong verbal and written communication skills, and excellence developing executive-level presentations
    • Comfort working on multiple high-priority projects concurrently
    • Passion for working in a fast-paced, dynamic, global environment
      Benefits & Perks
      
      • Over $1,000 annually for a wellness benefit of your choice
      • Monthly WFH stipend
      • PTO, Company Holiday, and Flexible Holidays
      • Excellent health coverage and life insurance benefits
      • Generous, paid parental leave covering up to 16 weeks
      • 401K with an immediate 3% company match
      • Access to financial coaches and education sessions
      • Company-sponsored Mental Health Benefits, including 1:1 therapy
      • Community-based volunteering opportunities
      • Free commuter benefits - Caltrain passes for San Francisco employees and a monthly parking allowance
      • Weekly catered lunches and fully stocked kitchen pantries
      • Quarterly DoorDash credit
      • Dog-friendly HQ
        Read what candidates and employees have to say about us. Check out our Glassdoor Page .

Keywords: BlueVine, Jersey City , Business Operations Manager, Executive , Jersey City, New Jersey