Customer Strategy Senior Manager, Pricing and Profitability
Company: Deloitte
Location: Jersey City
Posted on: May 11, 2022
Job Description:
Deloitte Consulting LLP seeks Manager and Senior Managers
focused on Pricing and Profitability Management at locations
nationally. We are looking both for candidates with depth in
specific industries and candidates who have worked across
industries.
Work we do
The Pricing & Profitability Management business within Deloitte
Consulting serves clients who are seeking to drive profitable
growth through revenue management using pricing strategy,
analytics, improved commercial capabilities, and implementation of
pricing systems. Our team is widely recognized as leaders within
the field of Pricing and Revenue Management and we are looking to
build on this reputation with highly skilled, experienced
professionals.
Work you will do
As a Manager / Senior Manager, you will lead large engagements that
begin with a complex pricing, revenue, and margin-focused problems
and serve as a leader in Deloitte Consulting's Customer Strategy &
Applied Design practice. Work will include:
- Engagement Management: Lead engagement planning and budgeting;
mobilize and manage strategy engagements; define deliverable
structure and content
- Oversee detailed, transaction-level quantitative analytics
- Oversee the development of pricing strategies, focusing on
concepts such as Economic Value Estimates (EVE), valued-based
pricing, granular customer segmentation, in-depth competitive
analysis, etc.
- Perform qualitative customer interviews to assess the client's
value proposition
- Lead client engagements that identify, design and implement
advanced pricing / technology and creative business solutions for
large companies
- Oversee project management status and progress, prepare and
present weekly steering reports, assess risks, manage delays and
escalate issues to steering committees
- Client Management: Manage day to day interactions and
relationships with executive clients and sponsors. Support clients
in making strategic decisions and implementing changes in areas
within pricing, finance, commercial excellence, and analytics
- Business Development: Develop and maintain contact with top
decision makers at key clients; organize and lead pursuit teams;
participate and lead aspects of the proposal development
process.
- Practice Development & Eminence: Develop practical solutions
and methodologies; develop "thought-ware" and "point-of-view"
documents; participate in public speaking events; get published in
pricing-related and industry periodicals
- People Development: Perform role of counselor and coach;
provide input and guidance into the staffing process; actively
participate in staff recruitment and retention activities
The team
Customer Strategy & Applied Design
Our Customer Strategy & Applied Design team focuses on helping
clients discover, design, and prototype customer growth strategies
and innovation portfolios to create and drive change in a digital
world. We bring knowledge and offerings to uncover the behaviors,
motivations and preferences of our clients' customers and develop
new experiences for them. Our team of professionals has deep
capabilities in strategy, customer experience, digital strategy and
innovation.
We deliver set of customer focused work:
- Customer Strategy - Help clients build capabilities to better
understand customer value drivers and make choices about the
markets and segments they serve through digital, social, and mobile
channels; optimize pricing decisions and shape the most strategic
issues on the CMO agenda
- Customer Experience - Help clients improve the quality, nature
and power of interactions between the customer and the organization
across the lifecycle of sales, marketing and service at each and
every touch point.
- Applied Innovation - Help clients rapidly design, prototype and
launch new businesses and experiences, translating insights on
human behavior from design-led methods into offerings and
technologies that delight customers and drive growth
- Digital Strategy - Help clients understand, envision and
articulate "digital" as a business strategy aligned with their
CEO's agenda - and then craft a plan to embed everything they do
with the latest technology solutions and business models to compete
in the marketplace for customers and talent
Qualifications
Required:
- Bachelor's degree from accredited university
- 10+ years' experience in a consulting setting with demonstrable
depth of knowledge
in 1-2 industries
- 5+ years' experience with core pricing concepts such as
value-based pricing, customer segmentation, customer profitability
analysis, etc.
- Consistent career progression with increasing levels of
responsibility
- Competent in Microsoft Excel and PowerPoint
- Willingness and ability to travel 50% (while 50% of travel is a
requirement of the role, due to COVID-19, non-essential travel has
been suspended until further notice)
- Must live within commuting distance to one of Deloitte's
consulting offices
- Must be legally authorized to work in the United States without
the need for employer sponsorship, now or at any time in the
future.
Preferred:
- Advanced degree in business
- Demonstrated command of complex analytical topics, including
the management and understanding of granular data sets
- Experience leading or managing teams and change initiatives
(especially in a project management role)
- Experience with budgetary responsibilities related to projects
or resource
- Experience leading programs with technology / pricing
technology components
- Sector knowledge in Consumer Products, Retail, Industrial
Products, Automotive, Media and Technology
CSADCM
Keywords: Deloitte, Jersey City , Customer Strategy Senior Manager, Pricing and Profitability, Executive , Jersey City, New Jersey
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