Enterprise Account Director

Company: INTEGRATION APPLIANCE, INC.
Location: Jersey City
Posted on: May 12, 2022

Job Description:

Enterprise Account Director Intapp is looking for an Enterprise Account Director (EAD) for the DealCloud product. In this role you will focusing on the largest and most strategic named accounts that offer a global footprint or those that provide a specific strategic value to DealCloud (typically accounts with greater than 100 licenses). The EAD is accountable for the maintenance and growth of their designated key accounts. This is a client facing role with coordination across the different areas of a client engagement to include Sales, Implementation, Managed Services and Client Support. Two main priorities are to maintain the relationship with the senior client sponsor as the trusted advisor and to identify growth opportunities vertically and horizontally. Responsibilities: Facilitate strategic sessions with Group Heads to inform the Statement of Work and design phase of an implementation. Develop aligned firm and group project goals and KPIs. Identify and develop change management activities through a change impact and readiness assessment. Continuous change management coaching Identify opportunities for business process improvements to contribute to future state enhanced technology solution Develop process flow diagrams where missing Develop communication plan with client core team that is coordinated with the various phases of the engagement lifecycle. Develop detailed rollout strategy Develop the client DealCloud Operating Model Enter reliable account/opportunity details in DealCloud's CRM (DealCloud) on a timely basis; Yes, we use our own product to manage our business. Manage the ongoing relationship with the client and follow standard post implementation management process Maintain the relationship for senior strategic oversight as a trusted advisor Protect and grow the account by teaming up with Sales, Client Support, Managed Services and Product teams. Meet or exceed all Account Manager performance targets for renewals, ARCV upsell, managed service upsells, etc. Key Skills: Previous Industry experience in Private Equity, Investment Banking, Corporate Development a PLUS. 5+ years of C-Suite collaboration or management 5+ years of SaaS sales or account management experience preferred Proven experience in understanding the needs of the client and successfully navigating collaborative relationships across the client team. Account management/program management experience in enterprise level accounts. Excellent interpersonal and persuasive communication abilities, coupled with the proven ability to balance priorities Substantiated capability to effectively manage, and support, a fluid business environment Self-motivated with a bias for action #LI-MH1 #LI-REMOTE Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

Keywords: INTEGRATION APPLIANCE, INC., Jersey City , Enterprise Account Director, Executive , Jersey City, New Jersey