Market Research Associate Director

Company: DTCC- The Depository Trust & Clearing Corporation
Location: Jersey City
Posted on: June 17, 2022

Job Description:

Are you ready to explore a world of possibilities?Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.Pay and Benefits:Competitive compensation, including base pay and bonusComprehensive health and life insurance and well-being benefits, based on locationPensionPaid Time Off and other leave of absenceFlexible/Hybrid Work ArrangementsWhy You'll Love This Job: The DTCC Client Intelligence team manages client experience measurement programs, identifying practical insights by capturing and analyzing client and industry data. In close partnership with an enterprise-wide intelligence ecosystem, the Market Research Associate Director manages various research programs to collect, consolidate and analyse "voice of client" (VoC). They effectively communicates insights on client experience, needs and priorities to enable our organization to make data-driven and client-centric decisions.Your Primary Responsibilities:Plans and leads the execution of DTCC's yearly client experience (CX) surveyCollects, aggregates and analyses Voice of Client (VoC), generating practical insights and presenting them to internal partners through effective presentations and research briefsSupports the execution of internal (employee) surveysPartners with Product Management and other functional leaders, proactively finding opportunities for market research that provide practical insights and facilitate product and business developmentPromotes the implementation of research best-practices across the organizationContributes to the design of market launch plans for new products and services, supporting the development of business cases with market sizing and segmentation programs.**NOTE: Responsibilities of this role are not limited to the details above. ** Talents Needed For Success: Bachelor's Degree preferred but not crucialMinimum 8 years related experienceWe offer top class training and development for you to be an asset in our organization! Who We Are:DTCC is the heart of the post-trade market infrastructure for the global financial services industry. From 21 locations all over the world, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. In 2020, DTCC's subsidiaries processed securities transactions valued at more than U.S. $2.3 quadrillion.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.About DTCC
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. - When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. - The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.

The Marketing & Communications team enhances the image and reputation of the DTCC brand and drives the growth of its businesses by creating integrated outreach programs to disseminate company news and information in communication strategies aligned with key corporate and business goals targeted to internal and external stakeholders globally.
Full time

Keywords: DTCC- The Depository Trust & Clearing Corporation, Jersey City , Market Research Associate Director, Executive , Jersey City, New Jersey