JerseyCityRecruiter Since 2001
the smart solution for Jersey City jobs

Director of Research

Company: RED Global
Location: Jersey City
Posted on: June 24, 2022

Job Description:

What we are looking for:--- At least 5+ years of experience in designing and implementing large scale, cross-discipline CX programs with a focus on research & insights, relevant work experience in fields such as market research, user research, or consulting.--- Strong writing skills with documented examples of work.--- Bachelor's degree in marketing, business, technology, economics, statistics, or relevant field of study such as human computer interaction/design.--- Strong strategic, analytical, and complex problem-solving skills--- Excellent communication, presentation, and stakeholder management skills--- Knowledge of and experience using VoC feedback management platforms such as Qualtrics and Medallia is a big plus
What you will do:
Support the Development of Research opportunities:--- Strengthen our market and user research capabilities as a key component of our Digital diagnostics offering --- Hire and build a world class research team for execution across strategic components of CX design process including research planning, insight generation, persona development and user research--- Support development of proposal materials and provide on-ground content expertise in conversations with clients, proactively identify opportunities across BUs --- Stay informed of industry trends, emerging channels, and competition; track marketplace developments and make recommendations --- Establish customer advisory councils and coordinate council activities (e.g., interviews, surveys, annual summits, etc.) to draw insights from the panelists.Execution of Research related assignments:--- Commission blind interviews and market research for message testing, customer needs assessment, and market trends analysis--- Collaborate cross-functionally with clients to ensure insight program deliverables are aligned to meet business objectives--- Develop customer segmentation, personas, and market assessments--- Deploy variety of methods (quant, qual, implicit, neuroscience, behavioral economics) to accurately identify and predict drivers of customer behavior

Keywords: RED Global, Jersey City , Director of Research, Executive , Jersey City, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Jersey City RSS job feeds