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Claims Vendor Manager

Company: American International Group
Location: Jersey City
Posted on: June 24, 2022

Job Description:

Claims Vendor Manager Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. About the role Reporting into the Global Head of Claims Vendor Services, the Claims Vendor Manager will implement and establish a Claims Vendor Management program for AIG's strategic claims vendors. This will include setting up quarterly meetings with Claims and vendor executives, collecting and collating vendor performance feedback, reviewing vendor spend and billing practices, driving agreed action items agreed between the parties. The role will collaborate with the strategic Claims Vendors daily to lead vendor billing audits and ensure e-billing practices are followed accurately. The role shall be the central point of contact for strategic Claim Vendors who often work across multiple Lines of business, and different countries. Position Description Full Time US-based employment Claims Vendor Services. The claims vendor manger shall be responsible for the following activities: Establish a Claims Vendor Management program for AIG's strategic claims vendors. This will include establishing quarterly meetings with Claims and vendor executives, collecting and collating vendor performance feedback, reviewing vendor spend / billing practices and driving any collective action items agreed between the parties. Establish and maintain strong relationships with key business units and their leaders to understand procurement requirements and pipeline of procurement related work. Develop sourcing strategies in collaboration with internal Claims leadership with resulting cost reductions in Loss Adjusted Expense reductions as well as Indemnity based savings, cost avoidance and contract terms that limit risk to AIG. Lead vendors, claims vendor operations, and shared services with the transition of vendors from a traditional billing route, into e-billing practices and ultimately deliver the implementation plans agreed with Claims leadership. Engage with the strategic claims vendors to become their central point of contact for AIG. These strategic claim vendors often work across multiple lines of business, and different countries. Perform vendor billing audits and lead vendor spend reviews to help identify incorrect or unwanted vendor billing practices. Demonstrate project management skills for driving forward vendor management initiatives, pulling together clear project outlines and updates. Comfortable taking ownership for own work, identifying the need for action (using initiative) whilst working effectively within a team. Analyze internal AIG vendor costs against environmental / market forces to gain competitive advantage and reduce AIG claim costs. Minimum Experience / Qualifications Bachelor's degree in business or related field and/or equivalent combination of experience; insurance or financial services industry preferred. Minimum 5 years prior experience working with Claims or Claims Vendors. Experience in relation management for multi-million-dollar partnerships. Significant experience and expertise with a track record for leading strategic sourcing and vendor management initiatives. Experience in working with and analyzing large data sets. Experience in reviewing vendor spend information, and auditing vendor billing. Experience with working with Claims vendors to implement new ways of working or new ideas. Demonstrate excellent written and oral communication skills, as a confident and articulate presenter to internal/external audiences, exercising appropriate discretion in dealing with people from all levels of the company. Proven ability to effectively communicate data metrics and insight to key stakeholders and executives. Experience building strong, meaningful internal and external relationships. Exhibits confidence in self and others; inspires and motivates others to perform well. Excellent team building, and coaching skills. Experience in successfully organizing and directing a team of people. Energetic leader with a positive attitude and a go-getter drive. A look at our benefits (For U.S. and UK only) At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. We also believe in fostering our employees' development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress. We are an Equal Opportunity Employer It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. We are an Equal Opportunity Employer American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com. Reasonable accommodations will be determined on a case-by-case basis. In order to work from or visit an AIG office, and in accordance with the terms and conditions of AIG's COVID-19 vaccination policy, individuals hired into this position will be required to attest that they have been fully vaccinated and agree to have their vaccination status and proof of vaccination confidentially stored by AIG. Exemptions may be considered on a case-by-case basis in accordance with applicable law. Functional Area: CS - Corporate Services Estimated Travel Percentage (%): Up to 25% Relocation Provided: No AIG Claims, Inc.

Keywords: American International Group, Jersey City , Claims Vendor Manager, Executive , Jersey City, New Jersey

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