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Regional Human Resources Manager (Bilingual - English/Spanish)

Company: Article
Location: Jersey City
Posted on: September 12, 2022

Job Description:

Hey, we're Article. We're an online furniture company creating remarkably better furniture experiences one sofa at a time. And as the Regional HR Manager (known internally as People & Culture), you'll take a systems approach to your work and think holistically about the network in the areas of onboarding, developing, engaging, and retaining top talent. This position reports to the Senior Manager, P&C Business Partnership in Vancouver, Canada and will support our teams in New Jersey and the surrounding area. This is a hybrid role and is expected to be on site 3 days per week.
Why We Need You:

As the Regional People and Culture Manager, you will partner with business leaders in our Warehouse, Home Delivery and Logistics teams to understand business objectives and help enable the achievement of these goals through people and culture programs and practices. You will coach and train our leaders in key areas related to building and maintaining a great place to work across a wide geographic area.
You will significantly impact the Article business by:

  • Supporting the leadership teams in creating a culture which attracts and retains high caliber talent
  • Mitigating risk to the company by aligning the team around our policies
  • Supporting the teams in your region as the first point of contact for questions, concerns, and thoughtful solutionsWhy Article?

    As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you're trusted to explore solutions you believe will work best (you're the expert, after all). You'll do all this while growing your skills within a company that is redefining the furniture industry.
    What You'll Do

    • Provide effective first line P&C support to employee and manager inquiries on various P&C related topics.
    • Partner with regional and location leaders to identify gaps and propose solutions that support overall strategic plans.
    • Support Managers through coaching performance management and improvement in order to assist in the creation/follow up of action plans around improving employee's performance.
    • Drive insights from our engagement survey data, evaluate existing strategies and formulate plans in conjunction with site leaders, to execute plans relating to engagement of our talent.
    • Create, analyze, report and manipulate data as it relates to HR metrics.
    • Stay abreast of changing legal and talent management best practices in your region.
    • Support operational workforce planning and support hiring managers to determine resourcing needs and develop necessary information to support job leveling to prepare for hiring.
    • Administration of P&C practices, systems, programs, and policies in the assigned area to ensure company compliance with employment standards.
    • Lead and conduct investigations regarding violations of our company's standards of conduct etc.
    • Supporting the performance review and compensation process through training and partnering with local leadership to ensure compliance and effectiveness.
    • On-boarding new hires, which may include drafting offer letters, completing new hire onboarding in our HRIS (BambooHR), leading orientation, reviewing the employee handbook, and coordinating training as needed.
    • Offboard employees including conducting exit interviews to identify issues in the team/department and provide recommendations on action plans for improvement. Monitor and report on trends.
    • Oversee open enrollment for your region and support with benefits questions from time to time
    • Enter and maintain workplace injury information and liaise with safety specialist regarding complex situations.
    • Ensure data integrity in our HRIS system.
    • Lead and partner on initiatives and projects that impact the employee experience within the Global Logistics network.
      Who You Are:

      • Excellent communication skills in both English and Spanish
      • Growth-oriented and adaptable to change, comfortable with ambiguity and using judgment
      • 7+ years of experience in Human Resources with a focus on employee relations and talent management
      • SHRM - CP/SCP or PHR/SPHR preferred
      • Ability to travel within the US and Canada approximately 15-20% of the time
      • Experience working with hourly client groups, preferably in a distribution or trucking environment, ideally across multiple locations
      • Able to work independently
      • Able and willing to work in a multi-shift distribution environment; flexible to work different shifts and extended hours when required
      • Good understanding of HR legislation in your area (e.g. employment standards, human rights, health & safety, privacy laws, etc)
      • Proven ability to successfully work with individuals at various levels of the organization
      • An ownership mindset and are accountable to the business and the team
      • Strong customer focus and exceptional interpersonal skills
      • Excellent problem-solving skills
      • Intermediate to advanced understanding of various computer programs such as Microsoft Office or Google suite, HRIS, payroll system
        Perks & Benefits

        • You'll start with at least 29 days off between vacation, wellness days, holidays and an Inclusion and Diversity Day
        • We want you to experience the obsession our customers have for Article furniture. You'll enjoy a 45% discount (15% for friends and family, too) on our whole product offering
        • In the "Ownership Mindset" mentality, we offer stock options after one year of employment
        • Other Benefits:
          • Extended Medical, Dental, & Vision
          • Life Insurance
          • Disability insurance
          • Paid maternity and parental leave
            About ArticleHi there, we're Article.

            Since 2013 we've been redefining the furniture industry one sofa at a time. Founded in Vancouver, Canada, we now have remote Particles (people of Article) across the globe, and an office in Vietnam. Our US and Canadian home delivery network serves our customers coast to coast.

Keywords: Article, Jersey City , Regional Human Resources Manager (Bilingual - English/Spanish), Executive , Jersey City, New Jersey

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