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Management Leadership Trainer - Leadership Edge

Company: JPMorgan Chase
Location: Jersey City
Posted on: September 23, 2022

Job Description:

Leadership Edge is JPMorgan Chase's firm wide suite of leadership and management training programs designed to help develop outstanding leaders at all levels of management across each line of business, function and region. These in-person and virtual-facilitated programs are rooted in the firm's business principles, and firmwide management capabilities as part of our Manager Excellence initiative. Beyond the classroom, Leadership Edgeoffers learning resources and events to boost on-the-job learning, and partners with Talent/Learning & Development Human Resources colleagues on targeted organization development and manager-related initiatives.The Role:This position will report to the Head of North America Faculty and will be located in the New York/New Jersey metro-area. Leadership Edge Facilitators are responsible for delivering Management Learning Programs in-person and virtually all the way from first-time managers to the most senior levels of the organization. In addition, facilitators support outside-classroom development initiatives for targeted line managers. To be successful, facilitators are required to demonstrate they meet the standards of knowledge and delivery through our internal facilitation certification process. It is vital that facilitators demonstrate an exceptionally high level of facilitationskills, have managerial experience, as well as have knowledge in management and leadership practices. Facilitators play an integral role in the success of the overall effort to strengthen the management pipeline across the firm. Leadership EdgeFacilitators also support local leadership and line of business events to connect leaders across the firm.NAMR Leadership Edge Facilitators play a critical role in the support of Manager Excellence. Essential expectations of all facilitators include demonstrating adaptability, flexibility, and a strong team ethic.Responsibilities:

  • Complete internal certification process of Leadership EdgeLeadership Labs
  • Facilitate classroom and virtual Leadership Edge programs to all corporate title levels of up to 30+ participants
  • Manage the classroom/virtual environment and deliver all phases of a cohort experience across the entire learning journey for participants
  • Partner with Leadership Edge Learning Solutions and Instructional Design Team to help support the the effectiveness of the programs
  • Partner closely with aligned program manager to ensure effective coordination and outstanding participant experience
  • Partner with designated hub locations and/or leaders to develop and deliver on strategic learning events for leaders at the locationRequired Skills:
    • Strong facilitation/training experience on the topics of leadership and management
    • Experience managing and leading teams (minimum 5 years of managerial experience), past experience as a manager of managers is a plus
    • Ability to demonstrate key facilitation capabilities:
    • Presence: Projects, demonstrates caring, understanding, and adjusts style
    • Assessment: Assesses needs, plans and prepares, customizes, and learns
    • Communication: Gives instructions, asks questions, actively listens, and processes information
    • Control: Prioritizes diversity, equity, and inclusion, creates a productive and safe environment, manages pace, timing, and conflict
    • Consistency: Focuses group, opens and closes sessions consistently
    • Partnership and Teamwork: Demonstrates responsibility, emotional intelligence, and relationship building through effective partnership
    • Knowledge: Demonstrates program content knowledge, knowledge of JPMC, and knowledge of the financial industry
    • Experience in working effectively in a multicultural and international environment
    • Confidence, professionalism, and executive presence in front of senior management audiences
    • Proven skill in leadership, relationship building and listening
    • Intellectually curious and willing to challenge participants appropriately
    • Commitment to continuous learning and upskilling for individual self-improvement
    • Professional certifications or demonstrate knowledge, implementation and coaching of various psychometric tools a plus (Emotional Intelligence 2.0, Strengths Finder, Situational Leadership II, Thomas-Kilman Conflict Indicator, DISC, GROW coaching, Interpersonal Leadership Styles, etc.)
    • Able to deliver excellent in-person and virtual learning up to 5 days a week as needed in a fast paced environment
    • Demonstrate a proficiency in virtual delivery participant engagement, able to set-up, facilitate and close out classes using virtual platforms (including Zoom, Adobe) trouble shoot technology issues and utilize full functionality of the platform
    • May require some periodic domestic travel, as needed
    • Ability to successfully facilitate a learning session on a management topic as a part of the candidate selection processJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer/Disability/Veterans

Keywords: JPMorgan Chase, Jersey City , Management Leadership Trainer - Leadership Edge, Executive , Jersey City, New Jersey

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