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Enterprise Resiliency Senior Incident Manager

Company: American International Group
Location: Jersey City
Posted on: November 23, 2022

Job Description:

Your Future TeamAIG's Enterprise Resiliency organization is responsible for preparing AIG businesses for disrupting events including impacts to personnel, operations, facilities, and technology. -The Enterprise Resiliency Senior Incident Manager role is to support and maintain an effective program that safeguards AIG's assets and operations from real or potential threats and vulnerabilities of any type. - This individual contributor role will develop a deep understanding of business functions and technology employed across the globe, and work with Enterprise Resiliency Officers as well as Corporate functional resources (Security, Real Estate, Technology, Operations, Finance, HR, etc) to implement and maintain an effective program for incident monitoring, detection, assessment and response. - This role will interact with Enterprise Resiliency program stakeholders to activate incident management plans at time of emergency, as required, as well as exercise underlying plan strategies and resiliency solutions to validate effectiveness in compliance with regulatory expectations.This person will report to the Global Head of Incident Management - Enterprise ResiliencyYour Contributions

  • Collaborate with the Global Security Operations Center (GSOC), Security, Facilities and Business Services and other corporate functions, and Technology Global Command Center (GCC) to provide threat and vulnerability monitoring, and assist with assessment for any AIG-impacting incidents
  • Support maintaining a consistent global inventory of all required Incident Management Plans, and IM Teams covering locations and business areas
  • Support and help implement incident communications to provide stakeholder updates on real and/or potential business-impacting events (i.e. hurricanes, earthquakes, power disruptions, etc)
  • Assist members of the Enterprise Resiliency / Incident Management team with setting up incident exercise scenarios, documentation, results, and tracking follow up deliverables identified
  • Provide Incident Management Team (IMT) stakeholder training as needed
  • Support maintenance of resiliency tools related to incident response
  • Contribute to annual and ad hoc enhancements to incident management related materials, documents, standards and other guidesWhat we are looking for
    • 8+ years of related experience in Crisis/Incident Management, Business Continuity or Technology response-related discipline
    • Bachelor's Degree or equivalent work experience
    • Experience with leading and implementing projects and working with cross-functional teams
    • Excellent written and verbal communications skills
    • Possess working knowledge of processes and technologies relevant to responsibilities, with a strong understanding of driving analytics and reporting
    • Ability to work independently to deliver on multiple, potentially competing, priorities and assignments
    • Be available during off hours and willingness to travel to regional facilities as necessary -For positions based in Jersey City, the base salary range is $128,000-$161,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: AIG Benefits Overview.https://www.aig.com/content/dam/aig/america-canada/us/documents/careers/2022-benefits-overview-ee.pdf#LI-MM1We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 24 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.We are an Equal Opportunity Employer American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.To learn more please visit: AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. - If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to . - - Reasonable accommodations will be determined on a case-by-case basis.Functional Area:IT - Information TechnologyEstimated Travel Percentage (%): Up to 25%Relocation Provided: NoAIG Employee Services, Inc.

Keywords: American International Group, Jersey City , Enterprise Resiliency Senior Incident Manager, Executive , Jersey City, New Jersey

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