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Learner Services Operations Senior Manager

Company: VirtualVocations
Location: Jersey City
Posted on: September 17, 2023

Job Description:

A company is looking for a Senior Manager of Learner Services Operations.
Key Responsibilities:

Critically analyze existing systems and implement best practices and standard operating procedures to optimize Learner Service processes
Manage vital communications between the Learner Services operations team and the Learner Services Leadership Team
Oversee project management, including triaging operational requests, prioritizing process improvements, and managing information flow and communication with the Marketplace team

Required Qualifications:

Bachelor's degree
5+ years proven experience in service operations
At least 3-5 years in a managerial or leadership role
Experience managing and influencing relationships with stakeholders and creating operational improvements
Familiarity with CRM and/or reporting systems (Tableau, Gong, Salesforce, etc.)

Keywords: VirtualVocations, Jersey City , Learner Services Operations Senior Manager, Executive , Jersey City, New Jersey

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