Care Center Associate Manager
Company: VirtualVocations
Location: Jersey City
Posted on: September 17, 2023
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Job Description:
A company is looking for a Care Center Associate Manager.
Key Responsibilities:
Enable and motivate team members to deliver exceptional client
experiences through ongoing support, development, empowerment, and
positive reinforcement
Assist Care Center Managers in coaching the team to ensure the
quality of the client experience meets expectations
Manage the workload for the floor, including escalation management
and assigning secondary work
Qualifications:
High School Diploma or GED required
1-3 years of related professional experience
Experienced at coaching peers or team members to improve
performance
Proficient in the use of Word, Excel, Outlook, and PowerPoint
Proficient in managing multiple tasks at the same time
Keywords: VirtualVocations, Jersey City , Care Center Associate Manager, Executive , Jersey City, New Jersey
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