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Auto Shop Manager

Company: Mike's Auto
Location: Jersey City
Posted on: September 17, 2023

Job Description:

As an Auto Shop Manager for Mike's Auto NJ, you will play a crucial role in overseeing the daily operations of an automotive repair and service facility. Your primary responsibility will be to ensure the efficient and profitable operation of the auto shop while maintaining high-quality customer service and vehicle repair standards. You will be responsible for managing a team of mechanics and administrative staff, maintaining a safe working environment, and driving business growth. Monday - Friday 9am-7pm and Saturday 8am-3pm Key Responsibilities: 1. Team Management: --- Recruit, train, and supervise a team of mechanics, service advisors, and administrative staff. --- Set performance goals and provide regular feedback to ensure the team's success. --- Foster a positive and collaborative work environment 2. Customer Service : --- Maintain exceptional customer service standards to enhance the shop's reputation and customer loyalty. --- Address customer concerns and complaints promptly and professionally. --- Ensure customers are informed about repairs, costs, and estimated completion times 3. Financial Management: --- Develop and manage the shop's budget, including revenue, expenses, and profit margins. --- Implement pricing strategies, discounts, and promotions to attract and retain customers. --- Monitor inventory levels and control expenses effectively. 4. Operational Efficiency : --- Oversee the scheduling of vehicle repairs and maintenance to optimize workflow. --- Ensure that repairs are completed efficiently and according to industry standards. --- Maintain accurate records of all service and repair activities. 5. Compliance and Safety: --- Ensure the shop operates in compliance with all local, state, and federal regulations. --- Implement safety protocols and conduct regular safety inspections. --- Keep up-to-date with environmental and safety regulations related to automotive repair 6. Quality Assurance: --- Implement quality control measures to guarantee high-quality repairs and services. --- Conduct regular inspections to identify and address any issues or needed improvements. --- Stay informed about industry trends and technological advancements 7. Business Development: --- Identify opportunities for business growth, such as expanding services or entering new markets. --- Develop and maintain relationships with suppliers, distributors, and other industry stakeholders. --- Develop marketing strategies to attract new customers and retain existing ones. Benefits: --- Competitive salary commensurate with experience. --- Opportunities for ongoing training and development. --- Employee & family discounts on automotive service --- Uniforms and safety equipment supplied. --- Supportive and collaborative team environment Qualifications : --- Proven experience in automotive repair and management roles. --- Strong leadership and communication skills. --- Excellent problem-solving abilities. --- Knowledge of automotive industry regulations and trends. --- Proficiency in using automotive repair software and computer skills. --- Familiarity with inventory management and financial reporting. --- Valid driver's license Working as an Auto Shop Manager in New Jersey can be a rewarding and challenging role, offering the opportunity to lead a team and contribute to the success of an automotive repair business while ensuring customer satisfaction and compliance with industry standards and regulations. Employment Type: Full Time Bonus/Commission: Yes

Keywords: Mike's Auto, Jersey City , Auto Shop Manager, Executive , Jersey City, New Jersey

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