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Risk and Fraud Manager

Company: Bally's Corporation
Location: Jersey City
Posted on: November 14, 2023

Job Description:

Are you an expert in Fraud, Risk, and AML?
Are you passionate about customer due diligence and fraud?
Who we are
Bally's Interactive is the digital arm of one of the world's leading entertainment providers, with tens of millions of players across the globe and an unmatched ecosystem of products spanning across the sports betting, iGaming and free-to-play.

Our brands and sites include market movers and shakers like Jackpotjoy, Bally Bet, Vera&John, Virgin Casino and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players.
Well, what about the team?
Bally's Interactive Gaming Finance Team is the cog that makes the wheels turn. Without it, all operations would grind to a screeching halt. Made up of 14 individuals based out of 2 offices, the Gaming Finance Team oversees all aspects of operations. From Fraud, AML, and Risk to KYC and Payment processing, the Gaming Finance Team is the number one point of escalation for all things Player and Operation centric. The Gaming Finance Team supports 8 ventures in North America (United States and Canada) and are constantly looking to expand both our team and our offerings.

The Risk and Fraud Manager remit covers all Interactive brands across the North America region (USA & Canada). They are directly responsible for defining and implementing the strategy, leading, and developing the team and working very closely with key stakeholder groups (Group AML, Operations, Compliance, Technology and Commercial).
The ideal candidate has strong operational experience across Fraud/Risk within the gaming sector, exceptional people management skills and excels working in a fast paced and rapidly changing environment.

So, what will you be doing?

  • Defining and implementing the Interactive Risk & Fraud strategy.
  • Develops, maintains, and revises policies and procedures for the general operation of the North America Interactive Risk&Fraud.
  • Evaluating processes and controls to understand how they can be strengthened.
  • Working very closely with the compliance team and Senior Manager.
  • Build strong relationships and work collaboratively with Key Stakeholders.
  • Working very closely with KYC, Payments, AML, Product, BI and Customer Support teams to streamline communications and processes.
  • Providing regular business updates on the performance of the function and highlight any changes in risk profile.
  • Leading, mentoring, and developing the Risk & Fraud Team
  • Keeping required training current for all team members on the operations team.
  • Close communication with VIP Manager to ensure that all fraud and risk requirements are satisfied for high value player relationships.
  • Management of several key Risk/Fraud prevention & detection & reports.
  • Advise the team of trends in player's behaviors and other demographic information to enhance their understanding of impact. Ensure the team are aware of regulatory updates and changes.

    And what are we looking for?

    • Be inquisitive and constantly seek to learn, optimize and find solutions.
    • Possess strong leadership, including process and team development skills.
    • Demonstrate highly analytical and critical thinking.
    • Manage competing priorities and self-organize.
    • Enjoy working in a fast paced and challenging environment.
    • Be proficient in Computer Skills and MS Office Tools - MS Excel.
    • Display exceptional customer service skills & communication skills, both verbal and written.
    • Have strong judgement to make rationale and balanced decisions with regards to player cases.
    • Able to work flexible hours (including weekends if required) to support the business needs.

      Experience Required

      • Bachelor's Degree preferred but commensurate experience will be considered.
      • 2 years + experience in managing an operations team
      • 3+ years' experience in working within on-line Risk/AML/Payments.
      • Online Sports Betting, Casino, and Poker experience.

        This is what you'll get
        Different benefits packages are tailored to fit each location, but here's a taste of what may be on offer

        - Annual leave
        - Annual bonus
        - Pension plan
        - Health insurance
        - Company share scheme
        - Volunteering days
        - Home office allowance
        - Wellness or Gym allowance
        DNA / Values
        At Bally's Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do!

        We are Always Ready to embrace change, adapt, and do what it takes to delight our customers. We believe that You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally's we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game.
        Equal Opportunities
        At Bally's Interactive, we are committed to promoting equal opportunities in employment and working conditions.

        Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work.

        We believe passionately that employing a diverse workforce is central to our success, this is our superpower.

        We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.

        Salary Range: $90,000-$100,000 plus yearly bonus.

Keywords: Bally's Corporation, Jersey City , Risk and Fraud Manager, Executive , Jersey City, New Jersey

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