Intensive Case Management Supervisor, HSPRS
Company: Church World Service
Location: New York
Posted on: April 24, 2024
Job Description:
Overview
Location/ Work Arrangement:New York, NY (Hybrid)Salary
Minimum:$66,400Salary Maximum:$83,000 Geographical Difference:This
position may be eligible for 7.5% geographical differential
raising the band to minimum $71,380; target max $89,225.
About CWS
Imagine waking up every morning with the chance to change someone's
life. Imagine knowing your efforts will benefit both your career
and our neighbors around the world. At CWS, our team knows they are
making a difference every day. Whether you're in our U.S.-based
offices supporting refugees, asylees or unaccompanied children ...
implementing hygiene initiatives in Cambodia or rebuilding projects
in Central America ... or even connecting remotely from your home
on fundraising campaigns, grant reports, or critical communications
- you have the opportunity to work towards a world where everyone
has food, a voice and a safe place to call home.
Purpose
Through funding from the Office of Refugee Resettlement (ORR), CWS
provides services to unaccompanied children (UC) through the Home
Study (HS) and Post Release Service (PRS) program. UC are recently
arrived to the US and released from federal custody to a sponsor,
typically a family member or friend, and may require additional
support once in the community to access resources and ensure
stability of the placement and their safety. CWS also provides home
study services to those children in ORR care when assessment of the
proposed placement is warranted to ensure the sponsor can provide a
safe and stable home and ensure the UC's well-being. CWS provides
HSPRS nationally through CWS local offices and affiliate
partners.
The Intensive Case Management Supervisor in New York, NY (NY, NY)
will provide programmatic oversight and direct supervision of
Intensive Case Managers providing intensive post-reunification
support and home study services to unaccompanied children and their
sponsors. The Supervisor provides weekly supervision, technical
assistance and training to staff. The Supervisor ensures provision
of trauma-informed, strengths-based services that support the
safety and stabilization and access to resources of unaccompanied
children and their families. The Supervisor works collaboratively
with the CWS national HSPRS team to coordinate case acceptance,
training and technical assistance, and submit reports, as
needed.
Responsibilities
Program management:
- Provide oversight of Level 3 Post Release Services, intensive
case management
- Oversees casework that provides crisis intervention, safety
planning and interdisciplinary collaboration to stabilize UC in
crisis. Caseworker includes support adapting to the placement and
integration of the UC to the home and community including resource
linkage
- Oversees home studies and ensures they are comprehensive,
culturally sensitive, trauma-informed and strengths-based
assessment of the sponsor and minor
- Ensures compliance with Policy and Procedure in accordance with
Cooperative Agreement for the delivery of the Home Study and Post
Release Service program in a uniform manner
- Elevates the visibility of the HSPRS program within the office
and local community to increase access to supportive services for
unaccompanied children
- Conducts outreach and education among local service providers
and systems (CPS, for example) to improve awareness and
understanding of challenges facing unaccompanied children
- Actively engages stakeholders such as CPS, behavioral health
providers to increase and enhance services and support available to
UC requiring intensive case management
- Support the transition of the HSPRS program from national to
local implementation
- Work collaboratively with the national network of HSPRS
providers to pilot PRS Expansion service model including
- Monitor for program compliance and timeliness of deliverables;
address deficiencies in a timely manner
- Reviews and approves all PRS reports in a timely manner and
ensures quality of care to unaccompanied children and their
families
- Ensure timely submission of Notices of Concern to CWS and the
donor to document serious incidents involving unaccompanied
minors
- Provide data to national HSPRS team for quarterly and annual
reporting to the donor
- Prepare for on-site and desktop monitoring by CWS national
HSPRS team and ORR per request from National Team
- Work collaboratively with national HSPRS team to create and
implement continuous quality improvement initiatives Participate in
network meetings and activities with the national HSPRS team
People Management:
- Provides oversight of Intensive Case Managers providing service
to unaccompanied children
- Responsible for timely recruitment and onboarding of highly
qualified direct service staff positions
- Supports the onboarding of new staff and works in collaboration
with the National team
- Ensure staff meet donor requirements and satisfactory
completion of pre-service training requirements in accordance with
Cooperative Agreement
- Promote staff safety and well-being and participate in creating
standard operating procedures and training materials that reinforce
the same
- Regularly supports staff in responding appropriately (crisis
intervention and safety planning) to crisis situations (abuse,
trafficking, exploitation, etc.), that arise with children and
sponsors and seek technical support as needed from HSPRS national
team
- Support staff in managing required caseload to meet capacity
goals. Support staff in resolving capacity issues
- Conduct Performance Management Activities Other:
- Serve as a mandated reporter and ensure reporting of suspected
abuse or neglect by all staff
- Other duties as assigned Qualifications
Education:
- Master's degree in social work, psychology, sociology, or other
relevant behavioral science in which clinical experience is a
program requirement, plus at least two years of postgraduate direct
clinical service experience; or a Bachelor's degree with at least
six years of clinical employment experience in behavioral sciences.
Must have prior supervisory experience. Experience:
- A minimum of three years case management experience (six years
with Bachelor's degree);
- Experience providing post-reunification support, casework
documentation, working with children and youth, family
reunification/preservation, and/or foster care/child welfare and
previous work experience with foreign born youth is required.
- Experience conducting home study assessments (for UC, adoption
or foster care) highly preferred
- A minimum of two years of prior supervisory experience,
- Prior experience networking and building relationships across
organizations or programs is required.
- Prior experience collaborating with stakeholders in complex
interventions with clients
- Extensive experience and comfort conducting home visiting is
required Skills:
- Superior written and verbal communication skills.
- Ability to track and analyze data and adjust plans to ensure
performance.
- Strong writing skills
- Proficient in Microsoft Office applications.
- Experience using database for client record keeping
- Organized and ability to work in a fast-paced, high-pressure
environment.
- Ability to work in a multi-cultural environment required.
Special Requirements
Special Requirements:
- Licensed, based on state requirements - NY requires LCSW.
- Able to sit for an extended period in an office setting.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions.
- English and Spanish fluency preferred.
- Standard work hours with occasional evening or weekend
assignment
- Occasional travel may be required.
- Successfully pass PREA, FBI and Child Abuse and Neglect
Checks.
- Commitment to diversity, equity, and inclusion and willingness
to support CWS' Platform on Racial Justice as a CWS employee
required.
Benefits
CWS offers a competitive benefits package that includes:
- 403 (b) Retirement Plan
- Medical, Dental and Vision Insurance
- Generous Paid Time Off (21 Paid Days Off; 27 Days after 2
Years)
- 14 Official Holidays
- Sick Time Off (12 Accrued monthly)
- Life Insurance and AD&D
- Long Term and Short-Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
- Flexible Spending Accounts
- Commuter Benefits
Keywords: Church World Service, Jersey City , Intensive Case Management Supervisor, HSPRS, Executive , New York, New Jersey
Didn't find what you're looking for? Search again!
Loading more jobs...