VP, Product Design

Company: Tbwa Chiat/Day Inc
Location: New York
Posted on: May 3, 2025

Job Description:

Our mission: to eliminate every barrier to mental health.At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs.Reporting to the Chief Product Officer, the VP, Product Design will lead the entire design function at Spring Health, driving a step-function change in design craft, innovation, and impact. This leader will own and evolve the end-to-end Member, Provider, and Customer Experience, ensuring that every interaction-whether digital or service-based-is seamless, intuitive, and high-impact.What you'll be doing:

• Attract, mentor, and retain world-class design talent across Product Design and Research.
• Foster a culture of innovation, craft excellence, and continuous learning.
• Establish best-in-class design processes, frameworks, and rituals to scale the team effectively.
• Define and implement a visionary design strategy that levels up all aspects of UX/UI.
• Ensure that design is not just a function but a core differentiator for Spring Health.
• Oversee the entire user journey-from first interaction to referral and advocacy.
• Ensure a frictionless, engaging experience across web, mobile, and service touchpoints.
• Balance the needs of members (patients), providers, and enterprise customers to create holistic, high-impact solutions.
• Collaborate with Product, Engineering, Clinical, and GTM teams to drive measurable impact via design.What we expect from you:
  • 8+ years of experience in design leadership roles (SVP, VP, or Chief Design Officer level preferred).
  • Proven ability to scale and lead high-performing teams in a fast-paced environment.
  • Experience owning end-to-end consumer and enterprise SaaS experiences.
  • Strong background in product design, UX/UI, and service design for digital-first companies.The target base salary range for this position is $254,400 - $335,000, and is part of a competitive total rewards package including stock options and benefits.Benefits provided by Spring Health:
    • Health, Dental, Vision benefits start on your first day at Spring.
    • Employer sponsored 401(k) match of up to 2% for retirement planning.
    • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
    • Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals.Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health:Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
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Keywords: Tbwa Chiat/Day Inc, Jersey City , VP, Product Design, Executive , New York, New Jersey