Product Manager Order Management

Company: IT Search Corp
Location: New York
Posted on: May 22, 2025

Job Description:

JOB TITLE: Product Manager Order ManagementLOCATION: NYCREPORTS TO: Senior Product Manager OperationsTYPE: Fulltime/ExemptSALARY: $100k-$115k + bonus OVERVIEWAs a key member of the Americas Digital Operations team, the Product Manager Order Management will contribute to executing digital strategy across various back-end systems including order management system (OMS), warehouse management system (WMS), payment systems and interfaces to ERP. This role will support the successful roll-out of features that enhance the customer experience and optimize order processing. Collaborating closely with cross-functional teams to ensure applications meet business objectives, the junior product manager will play a vital role in ensuring applications align with business goals, contributing to seamless and efficient user experience.RESPONSIBILITIESSupport the rollout of enhancements and new features across the order management systems from initial scoping to end-to-end testing including documentationCollaborate with stakeholders and communicate with internal and external teams to track project statusActive trouble shooting of platform issues to maintain order flow across systemsSupport cross-functional teams (e.g. front-end experience team) in rigorously testing changes to ensure reliable order management flowSystem maintenance such as certificate management, API and system updatesSupporting the backend team in developing and maintaining the product roadmap aligned with business goals POSITION REQUIREMENTS/QUALIFICATIONSBachelors degree in computer science, Engineering, Information Systems, or a related fieldProfessional experienceDemonstrated 3+ years in ecommerce product / order management role performing relevant productmanagement job functions specifically working with OMS, WMS, payment systems, and eCommerceplatforms (IBM Sterling knowledge is a plus)Strong background in backend systems, integrations, and troubleshootingRobust experience with end-to-end testing, including developing test plans, executing tests, and validatingresults across multiple systemsFamiliarity with payment processing systems (e.g. Adyen, PayPal)Experience in gathering and writing requirements for system changes and enhancementsFamiliarity with APIs, data flows, and system integration conceptsStrong MS office Excel skills and proficiency in other MS office applicationsSpecialty Know-howProject management skills and proficient in project management tools (e.g., Jira, Confluence)Vendor management experienceDisciplined, structured and conceptual approachStrong problem-solving and troubleshooting abilitiesHigh level of responsibility and accountabilityAbility to work in a fast-paced, dynamic environment with competing prioritiesHighly organized with excellent time management skillsComfortable working with cross-functional teams, including developers and business stakeholdersCOMPETENCIES:High degree of e-commerce understanding and customer-oriented mindsetOutstanding organizational and problem-solving skills and ability to prioritizeCritical thinker with attention to detailData-driven mindset with ability to turn data into actionable insightsExcellent interpersonal and communication skills, both written and verbalRequired

Keywords: IT Search Corp, Jersey City , Product Manager Order Management, Executive , New York, New Jersey