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Veterinary Client Service Representative

Company: United Veterinary Care
Location: Jersey City
Posted on: November 23, 2020

Job Description:

Company OverviewAt Animal Infirmary of Hoboken, Bayonne Animal Hospital, Downtown Veterinary Associates, and Heights Veterinary Associates we are passionate about providing the best veterinary experience and quality medicine for pets. We believe in educating pet parents and communicating openly regarding pet care. Our highly skilled and experienced team provide comprehensive wellness care, including vaccinations and flea and tick prevention, advanced diagnostic services, and a range of surgical procedures. We believe that teamwork and a positive work environment are of the utmost importance.--Job SummaryWe are looking for a motivated, articulate, enthusiastic "people person" who pays attention to details, enjoys interacting with a wide variety of clients and their pets, can handle a fast pace and takes pride in a job well done. Our ideal candidate will have two years or more of veterinary reception experience, the ability to work both evenings and weekends, excellent phone and computer skills and a love of animals.--Responsibilities and DutiesGreet patients, their pets, vendors, pharmaceutical representatives, and other visitors to our medical officeAnswer patient questions, provide assistance and directions when necessaryField all phone calls that arrive using our general office numberSend emails using our general office email addressUtilize our medical office software to schedule new and follow-up appointments for our patientsRegister new patients and update necessary recordsDistribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriatelyProcess bills, invoices, and patient payments in officeMaintain confidentiality of all patient recordsEnsure that the waiting room environment remains quiet, calm, organized and welcomingUphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner--Benefits and PerksWe are dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life.----What Makes Us SpecialOur mission is to provide the highest quality medical and surgical care to our patients while providing our clients with education and assistance in all aspects of animal care and ownership. We strive to exceed our clients' expectations by treating owners and their pets with respect, honesty, and compassion and treating all animals as if they were our own.-- Our services are provided in a clean, safe, and friendly environment and our goals are to work as a team, complementing each other's talents and retaining a positive attitude.Powered by JazzHR

Keywords: United Veterinary Care, Jersey City , Veterinary Client Service Representative, Healthcare , Jersey City, New Jersey

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