Case Manager
Company: Matrix Behavior Solutions, LLC
Location: Lehighton
Posted on: February 14, 2026
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Job Description:
Job Description Job Description IBHS Case Managers perform a
variety of administrative duties associated with the treatment
process and acts as the coordinative link between Management Team,
Behavioral Health Technicians, Behavioral Specialists, Mobile
Therapists, and the client and their family or guardian. Duties are
performed in conjunction with established regulatory and company
policies. Case Managers report directly to the Senior Case Manager.
· Assign assessments and complete service planning processes. ·
Prepares releases and communicates with families to secure
signatures. · Provides accurate and complete information of the
process to the clients/families receiving services. · Assigns and
schedules Behavioral Technicians (BHT), Behavior Consultants (BC),
and Mobile Therapists (MT), maximizing the available hours in
conjunction with the planned needs of the client. · Monitor's
productivity and utilization of assigned units, making adjustments
when necessary, including the reassignment of hours among the other
BHT's in order to maximize utilization and provide maximum service
coverage when appropriate. · Work collaboratively with the clinical
team to engage, communicate and coordinate care with
clients/families. · Maintain constant communication with
clients/families to obtain feedback and ensure satisfaction with
clinicians and case management services. · Maintaining the client's
clinical records, including assessments, provision of services,
coordination of care, discharge planning, start and end dates,
reauthorization review dates. · Provide staff with initial case
information, filled out completely and accurately · Assists in
gathering information as required for compliance and audits.
REQUIRED EDUCATION AND/OR EXPERIENCE · High School Diploma or GED.
· 3 years customer service experience, preferably in human
services, possess demonstrated commitment to customer service. ·
Professional or personal experience supporting individuals with
disabilities, mental illnesses, or challenging behaviors highly
preferred. As such, we are now offering tuition reduction
opportunities for ALL staff levels and their families - just for
being a Matrix employee! Tuition reduction rates will vary based
upon the institution the employee chooses. For example, 10%, 20%,
and up to 50% tuition reduction! Our active partnerships are as
follows: Capella University, Chicago School of Psychology, and
Purdue Global. Rate: 20.00/hour, hourly position, M-F 8:30-4:30
schedule, 40 hours per week. Benefits: 401(k) Dental insurance
Health insurance Paid time off, Vacation, Holiday PTO Plan Tuition
Reduction Assistance Vision insurance Schedule: 8 hour shift
Supplemental pay types: Bonus pay Education: High school or
equivalent (Required) License/Certification: Driver's License
(Required) Work Location: In person Staff must have appropriate
background checks, transcripts of their degree, and clearances to
work in direct contact with children and adolescents (ACT 33, 34
and FBI clearances) and be able to participate in Medicaid and
Medicare programs. Must also complete the NSOR (National Sex
Offender Registry) Verification, as well as an active Mandated
Reporting Certificate (Act 31). Job Posted by ApplicantPro
Keywords: Matrix Behavior Solutions, LLC, Jersey City , Case Manager, Healthcare , Lehighton, New Jersey
