Front Desk Concierge

Company: GSS
Location: Jersey City
Posted on: November 26, 2022

Job Description:

A fast growing company is looking to bring on Front Desk Concierge to its team.

The Concierge provides excellent customer service while assisting visitors, guests, patrons, tenants and employees with their personal services and requests. This position is the face and first impression of the facility and is expected to be personable and friendly.

*Schedule: *

* *Friday- Monday*
* *3pm-11pm*
* *32 Hours*

*Duties/Responsibilities: *

* Responsible for operating the front desk while ensuring the highest level of customer service
* Answers phones from both internal guests and external customers
* Greets and interacts with visitors, guests, patrons, tenants, and employees on a regular basis
* Responds to questions and requests from tenants
* When asked, makes suggestions on nearby restaurants and activities Maintains a clean workstation
* Accepts and distributes messages and mail as necessary
* Handling packages - receiving, shipping, and distributing
* Develops and maintains relationships to ensure quality customer service Performs other duties as assigned by management

*Minimum Requirements: *

* Prior concierge or front desk experience highly preferred
* Comfortable in a fast-paced environment
* Must maintain a professional appearance
* Must be organized and able to multi-task
* Must be able to communicate effectively
* Ability to maintain confidentiality
* Able to lift 15-40 lbs

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:
* 401(k)
* Health insurance
Schedule:
* 8 hour shift
* Weekends only

Experience:
* Customer service: 1 year (Preferred)
* Concierge: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: GSS, Jersey City , Front Desk Concierge, Hospitality & Tourism , Jersey City, New Jersey