Senior Manager, Fragrance & Beauty e-Retail

Company: Disability Solutions
Location: New York
Posted on: April 18, 2024

Job Description:

Senior Manager, Fragrance and Beauty E-Retail At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. About the Role CHANEL is looking for an energetic, independent, and curious self-starter to join our F&B E-Retail Team based in New York City. You will play a leading role in identifying areas of opportunity through analysis, building new tools to study & monitor our digital distribution, and independently manage the business & relationships with key Retailers. This role interfaces with internal and external teams - both domestically and internationally - and is a key partner for Marketing, Media, Artistic Direction, Global E-Retail, Planning, and Legal. Our ideal candidate will have at least 5 years of experience and a passion for insights and analytics, building new automated tools (eg. AI), working on a fast-paced multi-faceted team. What impact you can create at CHANEL: The growth in eRetail has established this channel has a key contributor in sales, profit, and image for the US CHANEL F&B business. In recent years, the space has rapidly evolved both in its significant impact in sales and in its potential as a media platform. Investment in driving awareness and conversion on e-retail has grown substantially to keep pace with the competitive environment. As we continue to increase our investment with dedicated strategy and goals, we need to ensure the appropriate strategic development and execution of media and marketing plans for eRetail, and actively analyze results to learn and evolve our strategies. Partnership with our Retailers is more important than ever before as they shift their strategies to best drive & meet demand, to ensure CHANEL remains a top brand in their departments. Strong effective and proactive communication is crucial to drive strong internal cross-functional partnerships and relationship development with our Global eRetail counterparts. eRetail STRATEGY DEVELOPMENT Develop bespoke marketing initiatives and audience strategy by accountOwn and manage eRetail calendar for assigned Retailers with site exposure, relevant dates and campaigns. Ensure all campaigns are coordinated with Brick and Mortar and owned retail and ecommerce initiativesOwn relationship and act as point person for select Retailers, partnering closely with them to understand their initiatives and priorities, and negotiate exposure within brand guidelinesUnderstand and apply Global guidelines to strategies, while also challenging & working to influence Global policy's to best meet the needs of the US digital marketLeverage data to create recommendation based on performance to optimize investments mix between all available tools (free and paid) and accountMaintain budget for line items related to assigned Retailers eRetail STRATEGY EXECUTION Support the development and execution of all digital initiatives by collaborating within the organization (brand marketing, PR, Account Development, Artistic Direction, etc.) and negotiating with retail partnersManage the delivery and internal routing of campaign placements between internal and external teams for assigned Retailers eRetail INSIGHTS AND REPORTING Own Monthly Master eRetail report leveraging NPD, SimilarWeb, Cognos, and Retailer data analysis to understand how we are positioned within the competitive landscapeWeekly and Monthly sales reporting vs. planning forecastOn-going competitive landscape research and analysis to identify gaps/opportunities/best practiceProactively make strategic recommendations based on analysis findingsAct as point person for cross-functional teams on deep-dive analysisPartner with Media team to create ROI/learnings recaps for campaigns and Media flights to inform investment strategiesPartner with Sr. Group Director on reports and presentations for leadership eRetail SITE COMPLIANCE AND AUTOMATED AUDITING Act as point person for Global Guidelines, Media Guidelines, and legal terms outlined in all US eRetail contractsManage external vendor in developing innovative tool for automated monitoring of eRetail sites in USPartner with Sr Group Director on researching and developing new tools and technologies to audit the eRetail space, ensuring CHANEL contracts and image requirements are being upheld at all timesProactively research new technologies in the AI space for web tracking and reportingAct as point person for sharing reports with leadership on Retailer's compliance, areas of risk, and any Global Guideline developments You are energized by: Working in a highly collaborative and fast paced environmentIdentifying efficient ways of working and problem solvingStory-telling through insights and dataBuilding relationships with key-stake holdersRepresenting CHANEL with external partnersNegotiating for best in class brand supportCommunication and presentingAbility to work independently and autonomously own areas of the business What you will bring to the team: Deep understanding of CHANEL positioning in the Fragrance and Beauty MarketDemonstrated strength in independently synthesizing data and complex messages into effective and clear presentation materials and presenting to leadershipNPD (Circana) & Cognos experience requiredSimilar Web & PowerBi experience preferredExperience managing relationships with Retailers preferredExperience in planning and actualizing BudgetsStrong relationship and project management skillsStrong analytical and statistical skillsStrong skills and experience working in Excel and Power Point requiredDemonstrated strength in communication and influencing skills; not only written and verbal, but also in the engagement of internal and external business partnersOpen to new ideas and actively builds networks to achieve goalsHighly self-motivated, results-oriented, strategic thinkerStrong time management and prioritization skills Position Logistics: 5-7 years of experience in eBusiness, Marketing, Planning, or Business DevelopmentHybrid Weekly Schedule: 3 Days in office in New York City; 2 Days RemoteOccasional travel What skills you will learn? What experiences might you have? Leverage diverse data sets to analyze and story-tell the ever-evolving digital businessTest and learn new digital levers to drive businessExplore emerging technologies in digital space to build new tools for the divisionManage external relationships and hone your negotiation skillsWork on all three product categories of the CHANEL F&B division (Fragrance, Makeup, and Skincare) Compensation The anticipated base salary range for this position is $80,000 - $125,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks. Benefits and Perks Flexibility (flexible time and hybrid work options)Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fundFamily and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)Generous paid time off policies to include vacation, holiday, sick and volunteer days401K, pension and other incentivesRobust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance ProgramLife insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking Flexible Time and Hybrid Work Options: Corporate/Home Office positions: Fully Remote: Role can be conducted from home office, may require occasional travel and/or visits to corporate offices/points of sales.Partially Remote: Role requires a minimum of three-days in-person office presence at the designated location/office.Work-Place Essential: This role requires 5 days in person office at the designated location/office. Retail/Field/Boutique positions: Partially Remote: Fragrance & Beauty Field, Fashion Regionals, etc.: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld and support and create an elevated client experience. Eligible for flex time use. Workplace Essential: Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results.Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results.Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service. *Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. Additional Information: Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: Diversity and Inclusion At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support. Chanel Community CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations. Sustainability CHANEL Mission 1.5-- is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives. Arts and Culture We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center. Fondation Chanel Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. For more information, please navigate to the Fondation Chanel website here Career and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. *Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Keywords: Disability Solutions, Jersey City , Senior Manager, Fragrance & Beauty e-Retail, Hospitality & Tourism , New York, New Jersey