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Customer Service Representative-Industrial Supplies

Company: DXP
Location: Scranton
Posted on: October 24, 2018

Job Description:

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Supply Chain Services and Service Centers. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry. Responsibilities of Customer Service Representative include, but are not limited to: Responding to customer inquires regarding company products and services Processing customer phone orders Checking availability of stock and shipping dates Quoting prices, filling order to customer specifications and processing sales data via computer Assisting the outside sales team by preparing price quotes and sourcing products Job Requirements Qualifications of the Customer Service Representative include, but are not limited to: 2-5 years of experience in industrial supplies within a manufacturing environment Experience in Oracle and/or P21 software a plus but not required Excellent communication skills Should be enthusiastic and able to work independently Must have experience performing a majority of the functions Prior inside sales/customer service experience Data entry skills, organization, multi tasking and customer focus is required Regular in-person attendance required Normal business hours Monday-Friday, 8 a.m.-5 p.m. Additional Information Physical Demand: N/A Working Conditions: Office environment Training/Certifications: N/A Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8 a.m.-5 p.m., occasional overtime as necessary Travel: N/A Education: Associates degree or higher preferred Company Perks: DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

Keywords: DXP, Jersey City , Customer Service Representative-Industrial Supplies, Hospitality & Tourism , Scranton, New Jersey

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