JerseyCityRecruiter Since 2001
the smart solution for Jersey City jobs

Virtual Customer Service

Company: mommy jobs online
Location: Jersey City
Posted on: August 16, 2019

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is seeking Customer Service Agents for our virtual customer service team in the USA! The hours of this position vary between 6:30 AM- 7:00 PM Key Job Duties: Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process. Meet customer satisfaction, efficiency metrics and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate. Project a professional company image through phone and email interactions. Recognize, document and alert supervisors of trends in customer calls. Uphold high customer service standards. Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager i.e. process calls or emails to service customers when call demand dictates. Requirements: Excellent communication and relationship building skills Passion for helping customers Desire to make Customer Service a career Service experience, preferably in a call center A successful track record working in a high volume environment Strong desire to be part of a team achieving personal and company financial goals Able to solve problems by thinking analytically and creatively Familiar with the latest e-commerce trends Regular and reliable attendance is an essential function of this position Essential Job Functions: Computer equipment provided. You must provide a workspace that is free from noise or distraction Ability to maintain the required internet speed of at least 25 Mbps(download) and 5 (upload) to support voice traffic and HTTPS web traffic using a hard-wired Ethernet internet connection (no WiFi) Ability to use a computer keyboard and computer screen. Ability to use a telephone headset and telephone system. Ability to handle and solve all types of customer service issues via phone and/or email. Ability to alternate sitting and standing throughout an 8 hour period, and sometimes longer. Offers for this position will be contingent on successful completion of a background check, including criminal history and drug screening. Pay: $15.65 per hour To Become An Agent Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process. Reference agent id code MJOLShannonD when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: mommy jobs online, Jersey City , Virtual Customer Service, Hospitality & Tourism , Jersey City, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Postmates Delivery Driver (Make Your Own Schedule)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We
Company: Postmates
Location: White Plains
Posted on: 08/18/2019

Retail Service Merchandiser
Description: Overview The IMPACT Retail Service Merchandiser is responsible for representing Acosta, our clients, and our customers by effectively performing project work including, but not limited to, the proper (more...)
Company: Acosta
Location: Bethlehem
Posted on: 08/18/2019

Customer Service Agents
Description: Helping Blind Visually Impaired People With Daily Tasks, Without Leaving Your Home . See the world from the comfort of your home office Meaningful interactions with individuals who appreciate your (more...)
Company: Mommy Jobs Online
Location: West Babylon
Posted on: 08/18/2019


Housekeeper - Courtyard Philadelphia South at The Navy Yard (17000IMZ)
Description: Its a powerful feeling, to belong. Its finishing each others thoughts. Laughing at the same jokes. Its that moment you feel truly and completely yourself. Its working with people who treat you like family. (more...)
Company: Aon Hewitt
Location: Trenton
Posted on: 08/18/2019

Inbound Customer Service Representative
Description: We are looking for Full and Part Time Customer Service Brand Agents to work from home No experience is required for this opportunity - we provide fully paid training Our Home Agents have ideal work (more...)
Company: Mommy Jobs Online
Location: Camden
Posted on: 08/18/2019

Seasonal Retail Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: White Plains
Posted on: 08/18/2019

Current College Students - Cook, Dishwasher, Server, Busser - Apply Today!
Description: Who we are When you step inside of The Cheesecake Factory, you're surrounded by the best of everything: fresh ingredients, delicious dishes, and incredible
Company: The Cheesecake Factory
Location: Cherry Hill
Posted on: 08/18/2019

Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment,
Description: Description: ALL ABOUT TARGET As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say I love Target When you work at Target, you re helping every (more...)
Company: Target Stores
Location: Cherry Hill
Posted on: 08/18/2019

Postmates Part Time Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We
Company: Postmates
Location: Bethlehem
Posted on: 08/18/2019

Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment,
Description: Description: ALL ABOUT TARGET As part of our collaborative and guest-obsessed team, you help us create an experience that makes guests say I love Target When you work at Target, you re helping every (more...)
Company: Target Stores
Location: White Plains
Posted on: 08/18/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Jersey City RSS job feeds