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Field Service Technician

Company: Safe Fleet
Location: Jersey City
Posted on: June 29, 2020

Job Description:

JOB SUMMARYThe Field Service Technician will be responsible to manage job requests for current and new customers in the upper North East region and liaison with the contractors that service that region for support and training. The Field Service Technician will be able to install, setup, demonstrate and troubleshoot a variety of Safe Fleet video, communication, sensor and analytic mobile products in a vast array of vehicles.--The Technician will communicate general information on the installed products back to the provider to drive future development.RESPONSIBILITIES:Complete the installation of various types of aftermarket vehicle equipment including the programming and demonstration of the installed equipmentComplete demo installations and fleet audits as requiredInstall and configure a variety of mobile surveillance and sensor products in a variety of commercial vehicles within the passenger transportation, law enforcement and waste management markets as required and time permitsComplete and deliver any necessary documentation and generate reports as requiredKeep track of jobs (cases) currently being completed by contractors in the upper north east regionDemonstrate and/or deliver training to customers on the use or maintenance of the installed equipmentDeliver training to contractors on the installation and setup of new equipment.Possess strong technical knowledge and demonstrate the ability to learn new skills and troubleshoot and make good decisions with limited directionHelp with some research and provide inputs into the planning for future workTravel to different work sites throughout the United States (mainly on the upper north east) and other states regularly for extended periods up to 80% of the timeREQUIRED SKILLS, KNOWLEDGE AND EXPERIENCEBachelors or Associates degree in Electronics Engineering TechnologyMin 1 year of experience in a mobile installation environment (in depth experience with class 7/8 vehicle electronics preferred)A strong understanding of vehicle electrical systems, including multiplexed systemsStrong managerial and training skillsStrong troubleshooting & organizational skillsBasic computer literacy and networking skillsProficient in the safe use of various hand toolsStrong leadership and customer service skillsValid passport and driver license; be able to travel to the USA & CanadaSafe Fleet owns a portfolio of brands committed to saving life and property, reducing accidents and improving employee efficiency and job satisfaction.--Our VISION is to be the leading global provider of safety solutions for fleet vehicles.--We develop, manufacture and sell best in class high performance safety related products. Our products provide increased functionality and integrated solutions for fleet vehicle manufacturers and operators.Our mission is to improve the lives of fleet operators and protect the passengers they are trusted to transport. We've got the perfect blend of entrepreneurial spirit and long-term stability, boasting a 20-year history of profitable growth. We're a passionate, committed group of people that love what we do and who we work with.----Our vision is to make the world a safer place which is why we started our United Against Bullying campaign ( in 2013 to offer school communities tools, resources, and funding to stop bullying and empower young people to stand up against abusive behavior.--This is a permanent full-time position, 40 hours per week.?Compensation is base salary. We also offer Paid Time Off, Health & Dental Benefits Package, Life Insurance & 401K Savings Plan).

Keywords: Safe Fleet, Jersey City , Field Service Technician, IT / Software / Systems , Jersey City, New Jersey

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