Production Support Manager
Location: Jersey City
Posted on: September 18, 2023
Production Support Manager Job in Jersey City,
Looking to fill a Production Support Manager job in Jersey City, NJ
for a top Fortune500 company. Production Support manager will be
required to manage on call resources for business services and will
be responsible for helping manage high priority tickets and
escalating as necessary. This will require support outside of
standard business hours. The Production Support Manager will be
overseeing multiple Java Developer teams so a strong Java
background is required.
Oversees activities related to maintenance of the application
systems that are running the daily operation of the firm.
Responsibilities also include oversight for the creation and
maintenance of application Service Level Agreements, root cause
analysis, management communication and client relationship
management in partnership with Infrastructure Service Support team
members. Ensures all production changes are made in accordance with
lifecycle methodology and risk guidelines. Responsible for coaching
and mentoring less experienced team members as well as overall team
management responsibilities. Functional knowledge of the
application(s) supported and interdependencies. This individual may
lead several teams that may cross project boundaries, but typically
will be responsible for both deliverables and projects.
- The manager will be responsible for application support,
maintenance and troubleshooting.
- The manager will track small discretionary work orders
and production break fixes throughout the delivery life
- Senior Level role. Looking for someone coming from
- Enterprise/complex environment experience is a
- Financial Services experience is preferred.
- Must be able to manage situations/broker conversations
between multiple teams.
- Will be highly engaged with multiple
- Also responsible for Process/Reporting
- Strong Java background is a plus!
If you are interested in the Production Support Manager Job in
Jersey City, NJ please apply today!
Keywords: , Jersey City , Production Support Manager, IT / Software / Systems , Jersey City, New Jersey
Didn't find what you're looking for? Search again!