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Legal- ED, Assistant General Counsel- Executive Office Legal Team- CCB

Company: JPMorgan.
Location: Jersey City
Posted on: June 14, 2019

Job Description:

JPMorganChase & Co. (NYSE: JPM) is a leading global financial services firm withassets of $2.7 trillion and operations worldwide. The firm is a leader ininvestment banking, financial services for consumers and small business,commercial banking, financial transaction processing, and asset management. Acomponent of the Dow Jones Industrial Average, JPMorgan Chase & Co. servesmillions of consumers in the United States and many of the world's mostprominent corporate, institutional and government clients under its J.P. Morganand Chase brands. The Legal Department of JPMorgan Chase & Co is responsible forthe provision of legal services to the Corporation and is organized by practicegroups that generally align with the Corporation's lines of business andcorporate staff areas. This structure encourages legal teams andbusinesses and staff areas to discuss legal, regulatory and businessdevelopments effectively and in a timely manner. Consumer& Community Banking Legal Underthe Office of the General Counsel of Consumer & Community Banking ("CCB"),the CCB Regulatory, Operations and Controls (CCB ROC) team is responsible forproviding legal services to CCB Operations, including collections and recovery,collections litigation, bankruptcy, sworn document processes, tax reporting,escalated customer complaints and third party oversight. The team is alsoresponsible for providing regulatory advice to all CCB businesses and controlpartners on key consumer protection statutes such as the Fair Credit ReportingAct, Telephone Consumer Protection Act, Fair Debt Collection Practices Act andUnfair/Deceptive Acts and Practices. In addition, the team monitors state andfederal law and regulatory developments and leads CCB's participation in the firmwideOffice of Legal Obligations and Legal Regulatory Change Management processes.The CCB ROC team also provides legal support to CCB's Audit, Compliance, Riskand Controls functions and various firm wide regulatory initiatives, such asthe Servicemembers Civil Relief Act, the Enhanced Root Cause Analysis team andthe Remediation Center of Excellence. TheExecutive Office (EO) Legal Team, a part of the CCB ROC Team, providescentralized legal support for escalated consumer complaints to the Executive Officesfor Home Lending, Card, Auto Finance, Student Lending and Consumer &Business Banking. EO Legal reviews, and provides other legal supportpertaining to the handling of, complaints that allege issues related to FairLending, Unfair Deceptive and Abusive Acts and Practices, Fair Credit ReportingAct, among others, and complaints directed to Chase senior management orinvolving a state or federal regulator or governmental entity . Weare seeking a senior, experienced attorney to manage the EO Legal Team. The position will be located in Jersey City,NJ, temporarily for no more than 2 years and thereafter will be moved to adifferent location to be determined. Thesuccessful candidate will lead a large team of attorneys and legal specialistslocated in 5 different locations who are involved with the following:

  • Providelegal advice to CCB's Executive Offices;
  • Advise the business as to the risk of those customer complaints raised by state and federal regulators and handle communications with state attorneys general offices, where necessary;
  • Assist in the investigation and response to any consumer complaints from media, regulators, state attorneys general, and other governmental agencies or offices;
  • Research and respond to escalated consumer inquiries using sensitivity and keen judgment;
  • Identify, escalate and resolve issues and complaint trends as appropriate;
  • Provide reporting and complaint trending information to the businesses and legal management;
  • Escalate matters and conduct root cause analyses of consumer complaints; and
  • Work closely and collaboratively with colleagues in other lines of business or control areas to ensure comprehensive and effective legal and compliance support and issue identification and resolution. Requiredskills:
    • JD or educational equivalent required. Attorney candidates must be in compliance with all relevant licensing requirements including the requirements of the jurisdiction where the role will be located prior to commencement of employment (NY or NJ);
    • A minimum of 15 years' experience in providing legal support and advice to financial institutions either in private practice or as in-house counsel, or other experience with consumer credit and deposit law;
    • Extensive familiarity and experience with operational processes applied to legal services;
    • Experience with organizational restructuring and the use of technology to streamline legal services;
    • Extensive familiarity with consumer lending and deposit legal issues and substantive knowledge of the laws governing consumer financial services, including, for example, federal consumer protection statutes (e.g., TILA, FCRA, FDCPA, ECOA, SCRA);
    • Demonstrated leadership, problem solving and interpersonal and relationship management skills;
    • Excellent communication skills (verbal and written);
    • Excellent organizational skills with keen attention to detail and accuracy;
    • A proven record of successfully handling multiple responsibilities in a fast-paced, high profile and rapidly evolving environment;
    • Ability to synthesize information to reach logical conclusions;
    • High degree of initiative, self-direction and ability to work independently as well as with a team;
    • Highly motivated, results oriented and client focused; and
    • Strong sense of integrity and dedication to protecting the reputation of the firm.
    • All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment. Legal- ED, Assistant General Counsel- Executive Office Legal Team- CCB

Keywords: JPMorgan., Jersey City , Legal- ED, Assistant General Counsel- Executive Office Legal Team- CCB, Legal , Jersey City, New Jersey

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