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Lean Value Stream and/Daily Continuous Improvement Lead

Company: Arch Insurance
Location: Jersey City
Posted on: September 15, 2020

Job Description:

At Arch, our goal is to provide talented people a foundation where their skills are best used. Our diversified platform means there are a variety of opportunities to deploy your skill sets., Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, Australia, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.

Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence. Lean Value Stream and/Daily Continuous Improvement Lead

Entity Arch Insurance Group Inc (U.S.)

Job Locations US-NJ-Jersey City

Job ID

2020-3602

Business Segment

Insurance

# of Openings

1

Category

AMS

The Position

WORK HERE. GROW HERE. THRIVE HERE

At Arch, our goal is to provide talented people a foundation where their skills are best used. Our diversified platform means there are a variety of opportunities to deploy your skill sets.

We seek creative and motivated individuals capable of working with complex products. Our unique underwriting platform, successful management team and strong capital base have enabled us to establish a prominent presence in the global insurance and reinsurance markets. Knowledge of actuarial modeling techniques is a bonus. We embrace the collaboration necessary to innovate in today's evolving marketplace; encourage participation and diversity of thought; and rely on talented, innovative individuals in all of the areas that are crucial to our success.

We are looking for a detail oriented, critical thinker who is able to take initiative and work collaboratively with others. Lead the overall deployment of a Lean management system within a business unit to realize program measures of success.

Job Responsibilities

Lead the deployment of Value Stream initiatives within a business unit and deliver sustainable results as identified during the annual strategic planning process.

Lead the deployment of DCI in a Business Unit to deliver sustainable and repeatable problem solving and leadership coaching routine.

· Support the overall deployment of a Lean Transformation with specific responsibility for the overall delivery of Value Stream initiatives and Daily Continuous improvement("DCI") practices and routines:

· Design future state & implementation plan along with impact and value of changes (in strong cooperation with business or service unit experts)

· Develop and nurture strong partnerships with Business Unit (BU) leaders (AVP's and Directors) to understand specific business issues and priorities to effectively integrate continuous improvement into their organization

· Use a standard set of Lean/Problem Solving tools and analyses to develop insight and solutions and

· Facilitate training and problem solving workshops with senior managers

· Coach senior leaders to be effective in their roles as Value Stream or DCI sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines

· Prepare and present visual representation (PowerPoint) of charts and graphs to represent key concepts

· Work with leaders and managers on providing continuous improvement updates and report outs to Senior Leadership

· Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture tangible benefits

· Capture and share best practices with the COE and BU partners across functional areas in support of the organization's drive for continuous improvement, while ensuring the cultivation of our organizational capabilities related to Lean practices

· Drive the consistent use of Lean standards in the delivery of Value Stream or Function

· Develop Specific business resources that will have the responsibility of the ongoing sustainment and contnuous imporovement practices within a function

· Work with the Director of Learning and Development in the development of Value Stream and DCI training and coaching:

· Deliver performance objectives as stated in Value Stream or DCI charter (Evaluation of meeting delivery and performance outcomes)

· Be accountable for the consistent and successful delivery of agreed standards of Lean in initiative (Quarterly evaluation of adherence to standards)

Required Skills/Experience

· 10+ years of experience as a Lean management leader with demonstrated success in leading transformational change

· Experience in the financial services or insurance industries and an understanding of operational management practices (preferred)

· Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Lean management techniques, Black Belt certification, etc.)

· Strong track record developing and/or implementing Lean/continuous improvement initiatives

· Demonstrated ability to effectively interpret data and measure performance

· Ability to handle changing priorities and use good judgment when working in challenging situations

· Superior oral and written communication skills, as well as attention to detail while developing and presenting to senior leaders of the company

· Demostrated excellence in change management and coaching others

· Demonstrated project management experience

· Proficiency in data mining and analysis

Desired Skills/Experience

· Leadership

· Vision and courage to pursue big ideas

· Change Management

· Communication/translating feedback

· Group/Team facilitation

· Strategy Implementation

· Project Management

· Highly Organized

· Possess Strong Business Acumen

· Lean Consulting Experience

· Multi-functional Lean Initiative Experience

· Coach others in complex problem solving

· Encourage others to experiment ideas

ROLE MODEL OF BEHAVIORS:

· Humble

· Mature

· Self-confident

· Pragmatic

· Responsive

· Professional

· Highly motivated

· Self-starter

· Energetic

LEAN IDEOLOGY (preferably from a company or consultancy known for Lean):

· (1) Lean

· (2) Lean Six Sigma

PREFERRED INDUSTRY (IN ORDER):

· (1) Insurance

· (2) Financial Services

· (3) Non-manufacturing (Transactional)

· (4) Manufacturing

YEARS OF LEAN EXPERIENCE/OTHER:

· >10

· Advanced degree (preferred)

Education

· Bachelor's degree from an accredited university

· Professional Lean Certification (preferred)

The Company

Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, Australia, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.

Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence. We seek creative and motivated individuals capable of working with complex products. Our unique underwriting platform, successful management team and strong capital base have enabled us to establish a prominent presence in the global insurance and reinsurance markets. Knowledge of actuarial modeling techniques is a bonus. We embrace the collaboration necessary to innovate in today's evolving marketplace; encourage participation and diversity of thought; and rely on talented, innovative individuals in all of the areas that are crucial to our success.

We are looking for a detail oriented, critical thinker who is able to take initiative and work collaboratively with others. Lead the overall deployment of a Lean management system within a business unit to realize program measures of success., · 10+ years of experience as a Lean management leader with demonstrated success in leading transformational change

· Experience in the financial services or insurance industries and an understanding of operational management practices (preferred)

· Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Lean management techniques, Black Belt certification, etc.)

· Strong track record developing and/or implementing Lean/continuous improvement initiatives

· Demonstrated ability to effectively interpret data and measure performance

· Ability to handle changing priorities and use good judgment when working in challenging situations

· Superior oral and written communication skills, as well as attention to detail while developing and presenting to senior leaders of the company

· Demostrated excellence in change management and coaching others

· Demonstrated project management experience

· Proficiency in data mining and analysis

Desired Skills/Experience

· Leadership

· Vision and courage to pursue big ideas

· Change Management

· Communication/translating feedback

· Group/Team facilitation

· Strategy Implementation

· Project Management

· Highly Organized

· Possess Strong Business Acumen

· Lean Consulting Experience

· Multi-functional Lean Initiative Experience

· Coach others in complex problem solving

· Encourage others to experiment ideas

ROLE MODEL OF BEHAVIORS:

· Humble

· Mature

· Self-confident

· Pragmatic

· Responsive

· Professional

· Highly motivated

· Self-starter

· Energetic

LEAN IDEOLOGY (preferably from a company or consultancy known for Lean), YEARS OF LEAN EXPERIENCE/OTHER:

· >10

· Advanced degree (preferred)

Education

· Bachelor's degree from an accredited university

· Professional Lean Certification (preferred)

Keywords: Arch Insurance, Jersey City , Lean Value Stream and/Daily Continuous Improvement Lead, Other , Jersey City, New Jersey

Click here to apply!

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