JerseyCityRecruiter Since 2001
the smart solution for Jersey City jobs

Macy's At Your Service Center Associate, Part Time: Newport Centre

Company: Macy's
Location: Jersey City
Posted on: October 16, 2020

Job Description:

Job Description Job Overview: The At Your Service Center Associate is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own. Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. Provide an exceptional customer experience by ensuring the customer is always the # 1 priority. Acknowledge Customers in a friendly and helpful manner upon Customer's entry into the area. Be knowledgeable of POS/MPOS procedures and proficient in all transactions including BOPS Pickup, Customer Returns, Non-Congruent Chits, Search and Send, My Client and More@ Macy's tablet app. Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own. Meet our BOPS/Service Level Agreement (SLA) by ensuring the BOPS collection area is organized and the Customer pick up experience is friction-free. Handle all returns professionally, with sincerity and enthusiasm. Demonstrate knowledge of store products and services to drive sales and minimize returns. Sell gift cards and work to resolve customers' Macy's card issues, as needed. Process merchandise returns per merchandise presentation and non-congruent standards, to ensure efficient placement back on the sales floor or transfer to the receiving location. Follow store's audit policies and procedures. Adhere to Asset Protection and inventory control and compliance procedures. Follows shortage programs and procedures. Perform these functions in an efficient manner, as directed by the Supervisor, while maintaining regular, dependable attendance and punctuality. Perform other duties as necessary. Qualifications: Education/Experience: High School degree or equivalent. At least one year of customer service experience. Communication Skills: Excellent written and verbal communication skills. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Reasoning Ability: Self-starter, able to work independently and as part of a team and must have good time management skills. Physical Demands: This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment. Other Skills: Strong organizational skills. Must be able to multitask in a fast-paced environment. Must be able to collaborate and function as a member of a team. Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment. Work Hours: Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with SFPC Art. 49 and LA MC ch.XVIII Art. 9 .

Keywords: Macy's, Jersey City , Macy's At Your Service Center Associate, Part Time: Newport Centre, Other , Jersey City, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Earn more this Fall, deliver with Uber Eats
Description: Deliver with Uber. Earn on your schedule. 10 Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit 38 039 s up to you. 10 Earn Good Money. Youll earn by (more...)
Company: Uber Eats
Location: Westport
Posted on: 10/25/2020

Warehouse Associate - Full TIme
Description: As a Freight Handler at Walmart Supply Chain, you will have a critical role in moving product through our Distribution network to the Stores to service our Customers. Your role is critical in providing (more...)
Company: Walmart
Location: Westport
Posted on: 10/25/2020

Deliver Food with Uber Eats
Description: Deliver with Uber. Earn on your schedule. 10 Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit 38 039 s up to you. 10 Earn Good Money. Youll earn by (more...)
Company: Uber Eats
Location: Westport
Posted on: 10/25/2020


Part Time Delivery Job - Earn up to $22/hr
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Westport
Posted on: 10/25/2020

Flexible Schedule - Deliver with Uber Eats
Description: Deliver with Uber. Earn on your schedule. 10 Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit 38 039 s up to you. 10 Earn Good Money. Youll earn by (more...)
Company: Uber Eats
Location: Westport
Posted on: 10/25/2020

Registered Nurse (Per Diem) - Adolescent Behavioral Health
Description: Job Summary: Provides direct patient care to behavioral health patients in accordance with the established policies and procedures of the facility. Responsibilities: Performs initial and on-going bio-psychosocial (more...)
Company: St. Vincent's Medical Center
Location: Westport
Posted on: 10/25/2020

Sr. Manager, Real Estate Portfolio Planning
Description: JOB SUMMARY Responsible for the strategic development, coordination and communication of short term and long range real estate plans, objectives and budgets based upon over-arching organizational goals (more...)
Company: SPECTRUM
Location: Westport
Posted on: 10/25/2020

United Parcel Service: Cdl Driver
Description: UPS is hiring individuals
Company: United Parcel Service
Location: Westport
Posted on: 10/25/2020

Work in Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you 38 (more...)
Company: Shipt
Location: Westport
Posted on: 10/25/2020

RN-Psych
Description: Seeking an energetic Psych RN to come joint our team today. We have exciting, Great Paying opportunities across the U.S. We re a full-service staffing firm with the unlimited reach, personal touch (more...)
Company: HumanEdge Allied Health
Location: Westport
Posted on: 10/25/2020

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Jersey City RSS job feeds