Digital Product Owner
Company: Perficient, Inc.
Location: Jersey City
Posted on: February 18, 2021
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Job Description:
OverviewAt Perficient you'll deliver mission-critical technology
and business solutions to Fortune 500 companies and some of the
most recognized brands on the planet. And you'll do it with
cutting-edge technologies, thanks to our close partnerships with
the world's biggest vendors. Our network of offices across North
America, as well as locations in India and China, will give you the
opportunity to spread your wings, too.We're proud to be publicly
recognized as a "Top Workplace" year after year. This is due, in no
small part, to our entrepreneurial attitude and collaborative
spirit that sets us apart and keeps our colleagues impassioned,
driven, and fulfilled.About Our Healthcare PracticeOur Healthcare
practice brings together strategy, data and technology to
streamline our clients' digital transformation, improving the
quality of consumer interactions and care delivery through
in-person and virtual experiences. One third of Perficient's
revenue comes from our healthcare clients, we serve many of the
largest healthcare providers and payors in the United States and we
are very proud of our impressive client retention performance,
reflecting the strength of our team.Perficient currently has a
career opportunity for a Digital Product Owner supporting one of
our most prestigious clients as they undergotransformation of their
digital presence with a focus on patient and member experience.
This Product Owner can be based anywhere in the United States,
travel may be required when safe. Healthcare industry experience is
a must have requirement.Job OverviewPerficient, Inc. is seeking a
Digital Product Owner motivated to take on challenges in a growing
and dynamic environment. The candidate should have deep technical
understanding and experience of driving and owning digital product
development principles and processes.The Digital Product Owner will
serve as the 'voice of the customer' throughout the end to end
process of product development, ensuring that the products and
experiences delivered fully meet consumer/ patient needs.The
Digital Product Owner is empowered to set the client's experience
vision and roadmap for a given initiative, and tie it to key
business objectives. The ideal candidate will therefore have strong
business skills and experience, a strong understanding of
healthcare provider needs and business strategy and either
substantial past experience working with technology teams or the
ability and interest to learn how to work with technology teams.The
core of the role is in maintaining and prioritizing product backlog
to ensure that the client's Scrum teams are working on stories and
technical work that maximize business value and deliver necessary
fixes and functionality to all customers. In addition, the Digital
Product Owner will solicit stakeholder input and feedback to inform
work and their prioritization decisions. The Digital Product Owner
will promote transparency throughout the organization involving all
critical business areas from strategy to release management and
maintenance.Experience in with Agile methodologies is a requirement
and the candidate must be detail oriented with ability to
effectively communicate with all levels of management. In
particular, experience in creating effective, actionable user
stories to drive product development is highly preferred.
Experience with Hybrid project management environments and the
management of offshore teams is also desirable.ResponsibilitiesThe
Digital Product Owner needs to be comfortable operating as a
self-starter from end to end of the product development process;
taking on the product vision, working to further define and
translate that vision into a series of deliverables, managing the
product backlog and then coordinating and managing execution of the
vision into initial MVPs and beyond.The Digital Product Owner
will:-* Develop experience strategy and set key business
objectives, including the establishment of a clear vision and
roadmap for a given product or initiative * Perform external
discovery (e.g., identifying marketplace innovation, testing
directly with end users) and internal discovery (e.g.,
collaborating with business partners to identify needs) with
support from business partners, UX design and research *
Incorporate competitive and user research/testing and/or design
thinking as part of the voice of the customer * Provide an end to
end /holistic view of how specific business/clinical processes and
internal system configurations impact the experience * Evaluate, in
collaboration with business partners, potential business/clinical
process changes and internal system configurations to be able to
implement the desired features * Be responsible for supporting the
product vision, defining product requirements, translating
requirements into user stories to prioritize product backlog *
Create effective user stories, acceptance criteria and prioritized
backlog to ensure work is in line with experience strategy and
requirements are understood by Scrum team * Ensure that user
stories clearly communicate customer and business needs to the
Scrum team. Work with Scrum team to clarify stories as necessary *
Work collaboratively with the Scrum team to accurately scope and
estimate work across the team, mindful of individual skill-sets and
capacity * Prioritize backlog, representing the voice of
customer/stakeholder to Scrum teams, measuring and reading out
experience outcomes * Have end-to-end experience ownership,
including taking final decisions on product functionality *
Establish and maintain best practices across product teams *
Translate business needs and product backlog into sprint-sized
pieces of work * Maintain a healthy, robust and manageable backlog,
with well-defined acceptance criteria to ensure Scrum teams are
working on stories and technical work that maximize business value
- (including new development, non-functional requirements and
technical work (e.g., maintenance, support, technical debt)) *
Oversee, coordinate & support development work in order to realize
the experience vision * Lead sprint demos highlight the business
value of the work completed, any risks and kudos to the team. * In
scaled agile, participate in Art Syncs to track progress towards
the key business objectives, communicate dependencies, and risks. *
Prepare product release documentation for features for business
stakeholders audience. * Collect feedback from end users and input
from business stakeholders * Define value management & metrics
within client parameters - e.g. speed, quality, objectives & key
results, measurement and reporting * Communicate effectively and
develop productive relationships across multiple client
stakeholders, development teams, product management teams
(including other product owners and their related work-streams) and
Perficient team-mates * Be comfortable with Scrum Agile and Scaled
Agile, both in deliverable management and in terms of comfort level
with releasing MVP rapidly to get the greatest value to the
consumer/ user as quickly as possible within appropriate parameters
* Be comfortable with a very fast paced, dynamic environment * Be
comfortable with and ideally have meaningful experience working
with and task-sharing with an offshore team * Coordinate resolution
of technical dependencies across squads * Effectively manage
internal and external influencers and their inputs and impacts on
prioritization * Be comfortable in influencing strong x-team
compliance with product squad best practices and designated roles,
including understanding and help to coordinate inter-squad and
external dependencies, as applicable Required SkillsQualifications
* Healthcare industry experience required. * 2-4 years experience
in a product strategy role or requirements intake role * Scrum
Agile Experience/ Advocacy: Experience with Agile development
strongly preferred; Agile certification a plus * Must be
comfortable with conveying the value of new and emerging products,
technologies or applications to senior management and across a
diverse product team * Engineering or technical education and
experiential background is preferred * Product experience
specifically is required, vs. Project experience in similar areas
Preferred Skills* Experience of product ownership for Custom App
Development (Angular, React) is preferred * 1+ years experience
managing a team of 5+ people preferred Healthcare provider
experience preferred * Familiarity/comfort with Behavior Driven
Development is an advantage * Familiarity/comfort with WSJF
prioritization modeling is an advantage * Experience in
implementing Specific Agile principles - SAFe Agile, Kanban, WIP
limits * Specific Product Areas of Interest (Digital Web, Search,
Scheduling, Digital Home) * Experience in QAT/ Testing Perficient
full-time employees receive complete and competitive benefits. We
offer a collaborative work environment, competitive compensation,
generous work/life opportunities and an outstanding benefits
package that includes paid time off plus holidays. In addition, all
colleagues are eligible for a number of rewards and recognition
programs including billable bonus opportunities. Encouraging a
healthy work/life balance and providing our colleagues great
benefits are just part of what makes Perficient a great place to
work.More About PerficientPerficient is the leading digital
transformation consulting firm serving Global 2000 and enterprise
customers throughout North America. With unparalleled information
technology, management consulting and creative capabilities,
Perficient and its Perficient Digital agency deliver vision,
execution and value with outstanding digital experience, business
optimization and industry solutions.Our work enables clients to
improve productivity and competitiveness; grow and strengthen
relationships with customers, suppliers and partners; and reduce
costs. Perficient's professionals serve clients from a network of
offices across North America and offshore locations in India and
China. Traded on the Nasdaq Global Select Market, Perficient is a
member of the Russell 2000 index and the S&P SmallCap 600
index.Perficient is an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national, origin, disability status,
protected veteran status, or any other characteristic protected by
law.Disclaimer: The above statements are not intended to be a
complete statement of job content, rather to act as a guide to the
essential functions performed by the employee assigned to this
classification. Management retains the discretion to add or change
the duties of the position at any time.OptionsApply for this job
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Keywords: Perficient, Inc., Jersey City , Digital Product Owner, Other , Jersey City, New Jersey
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