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Senior User Experience Design Lead

Company: TD Ameritrade
Location: Jersey City
Posted on: February 19, 2021

Job Description:

High tech with the right touch. Your ideas can lead us forward. At TD Ameritrade, the health and safety of our employees and candidates is our highest priority, and we have recently transitioned the majority of our employees to working from home. While we are still actively recruiting, due to the current situation related to the Coronavirus (COVID-19), we have made some critical changes to our recruiting process that eliminates the need for any face to face contact. As your application progresses, you can expect interviews to be conducted either on the phone or via video conference. Our Talent Acquisition Partners will guide you throughout the interview process and will be on hand to answer any questions you might have. TD Ameritrade truly believes in the value of customer-focused design and considers it a key function of our continuing success. The Experience Design Group is the center of excellence for research, online strategy, and user experience design. Our goal is to make TD Ameritrade the better firm for today's investor by designing outstanding client experiences that differentiate us from our competition. The Senior Specialist serves as the person responsible for the information architecture, interaction, and visual design for TD Ameritrade's thinkorswim web platform. This individual will drive user research and work senior leaders and key partners to design concepts and experiences communicated in the form of wireframes, designs and clickable prototypes that can be tested with end-users. This role requires a confident and creative individual with a versatile set of hands-on skills to collaborate with fellow strategists and technologists on a collaborative agile, agency-like team. The ideal candidate must show a strong dedication to truly out-of-the-box thinking validated through user testing. Responsibilities:

  • Facilitate brainstorming and sketching exercises for conceptualization exercises.
  • Lead site architecture sessions and site framework vision.
  • Present design work to encourage business partners to ensure projects are high impact and successfully executed.
  • Approach responsive web design systematically.
  • Advocate for use of the design system and standards across experiences.
  • Experience in standard methodologies and implementation.
  • Drive consensus through validated user research methods and understanding business goals.
  • Lead usability testing methodologies and strategic user research.
  • Participate in usability testing practices by note-taking, scriptwriting, and moderating.
  • Stay abreast of constantly evolving web and mobile technologies.
  • Conduct visual design QA and communicate issues to QA and technology to ensure that design is implemented as envisioned. Requirements:
    • Bachelor's degree in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science or a related field, or equivalent practical experience.
    • 4-7 years designing Web-based or mobile transactional products and large-scale consumer websites or applications.
    • Proficient in tools like Mural, Figma, Invision & Sketch
    • Demonstrable ability to develop and execute creative ideas through the creation of wireframes and high-fidelity prototypes.
    • Solid grasp of design principles (layout, color, typography, etc.)
    • Self-motivated customer-focused and a dedicated teammate.
    • Ability to define ideas down to a specification level.
    • Excellent communicator, facilitator, and storyteller
    • Good project management skills; ability to plan, lead, and execute under tight deadlines in a collaborative environment.
    • Experience in a fast-paced Agile team
    • Knowledge of trading systems a plus
    • Online portfolio or samples of work (i.e., mockups, prototypes, specifications, guidelines)
    • Military education or experience may be considered in lieu of requirements listed. Get Job Alerts and Introduce Yourself Receive the latest career opportunities TD Ameritrade is an Equal Opportunity Employer. At TD Ameritrade we believe that People Matter. We value diversity and believe that it transcends race, national origin, age, marital status, gender identity / expression, sexual orientation, citizenship status, service in the armed forces, disability, thoughts, ideas and perspectives. Our commitment to building an inclusive culture is aimed at attracting and retaining diverse talent, clients and shareholders to the firm. It's a belief that's core to the success of our organization. If you need assistance or require a reasonable accommodation with the recruitment process, please email zHRsharedservices@tdameritrade.com. We will be happy to assist you. The request for an accommodation will not affect our hiring decisions. All other applications should be submitted online through our career site. Our Privacy Policy

Keywords: TD Ameritrade, Jersey City , Senior User Experience Design Lead, Other , Jersey City, New Jersey

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