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L&A Domain Lead

Company: EXL
Location: Jersey City
Posted on: April 10, 2021

Job Description:

The Vice President/Partner Insurance Consulting (L&A Insurance), will be responsible for developing and executing strategies for existing client portfolios to ensure growth and profitability, effectively manage client relationships, facilitate delivery and drive client and employee satisfaction. The Vice President-Life Insurance will play the role as a subject matter expert across our life insurance business and work with the Executive Team on new service offerings, go-to-market strategies and the overall top-line revenue growth of the practice. The VP Partner is responsible for managing existing and new client relationships and achieving the assigned annual revenue quota. This includes:--- Engagement leader on strategic accounts and builds the storyboard for client deliverables--- Orchestrate across solutions, operations and consulting--- Translate clients' strategic requirements into EXL-enabled solutions. Work with others to achieve better results and forge close working relationships and alliances in order to get things done (for the client)--- Will be responsible for business revenue growth with existing clients based on discovery meeting with our existing clients--- Drive the creation and execution of strategic account plans; with internal teams for assigned accounts to achieve revenue growth and profitability targets--- Continuously keep track of client needs, gauge client satisfaction and expand client contacts--- Establish and build strong working relationships with business leaders and team members to ensure the successful delivery of services to your customers--- Periodically spend time at delivery locations to maintain close contact with operations--- Position EXL as a strategic partner, trusted advisor and value-creator--- Change the sales approach or solution to accommodate customer versus force fitting solutions to an existing model--- Develop specific sales plans for accounts so they can maintain business and where possible, increase the sales volume--- Work to increase revenue by identifying additional products to complement what is currently sold to the existing customer base--- Understand the financial impact of developments on the industry and company--- Be the "Executive face of EXL" and solicit ongoing feedback--- Orchestrate EXL's services into solutions that meet client's business objectives, while delivering measurable results--- Work closely with delivery teams to meet and exceed client expectations, and resolve relationship and/or operations issues in a timely manner--- Identify, qualify, develop and close Transformation and Outsourcing engagements within the account--- Participate in client visits, industry events, trade shows, conferences and/or other marketing events as necessary Qualifications:--- Effectively and proactively managed client's expectations, built deep client partnerships, and developed excellent communication and executive presence to connect at all levels in the organization.--- Experience in managing & growing long term complex multimillion dollar accounts; services or solutions--- Broad functional knowledge within the sector and the ability to connect with a variety of executive level stakeholders on their specific pain-points; build meaningful internal and external relationships.--- Strategically minded and able to create a consultative and solution-minded sales environment.--- A forward & innovative thinker constantly focused on shaping the organization to meet and anticipate both near and long-term business issues --- Demonstrated ability to work in a multicultural global environment --- Experience in a similar vertical / domain; having managed relationship at CXO level--- Proven track record of success meeting revenue goals and managing multiple clients--- High level of proficiency with Microsoft Excel, Word and PowerPoint Strong verbal and written communication skills with keen--- Excellent organizational and prioritization skills--- Ability to think strategically, creatively, and analytically--- Exceptional work ethic, ability to perform under pressure, meet deadlines Ability to build effective working relationships with others inside and outside the organizationEducation & Skills:--- Bachelor's degree from an accredited institution, graduate degree a plus.--- Preferably MBA--- 10-12 years of Insurance L&A experience in client services, account management and/or relationship management required

Keywords: EXL, Jersey City , L&A Domain Lead, Other , Jersey City, New Jersey

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