Global Investigations- Regional Investigator

Company: JPMorgan Chase
Location: Jersey City
Posted on: May 3, 2021

Job Description:

The Global Security (GS)team conducts investigation, protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for investigations developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis in support of J.P. Morgan Chase, its employees, customers, assets, and facilities throughout the world. This position is an Investigator on the GS Regional Investigations team. The position requires an advanced understanding of computer forensics, fraud and risk, working with internal management and the law the enforcement community. The Investigator will be focused on root cause analysis and quantifying risk, communicating findings to management in a fashion that prompts system, process, and procedural change to address identified areas of concern. Responsibilities Include: + Conducts the investigation process with a focus on gathering evidence for investigations. Evidence is compiled in a logical fashion to identify suspects and perform root cause analysis. + Analyze IP activity, recovery, imaging and tracing of data from hard drives and devices, reconstructs and analyzes digital data, understanding, familiarity and experience with encryption, networking, etc. + Works closely with Risk and other key LOB personnel to analyze controls based on investigation findings and recommend enhancements/remediation. + Works effectively with JPMC's cyber technology support teams to discover how frauds occur through a deep understanding of JPMC systems and the processes that support them. + Analyzes and identifies fraudulent transactions based on actionable intelligence to mitigate reputation and financial risk. + Ensures proper mitigation efforts are taken on any/all significant intelligence leads related to cross channel fraud and risk issues. + Ensures proper chain of custody of collected forensic material. + Recognizes opportunities for addressing fraud issues, risks and exposures. + Maintains strong liaison and working relationships with all federal, state and local law enforcement and regulatory agencies, including international enforcement agencies. + Develop criterion for items requiring action and to actively seek intelligence that supports specific ongoing investigations or risks. + Duties include gathering evidence, interviewing witnesses and suspects, documenting in case management system, working with law enforcement for the prosecution of investigations, complying with regulatory requirements, and identifying control and procedural issues. + Completes investigative field work for crimes against the Corporation. + May involve forensic investigative analysis to support an investigation. + Will come in contact with highly sensitive and confidential information.Qualifications:+ 7+ years' experience in financial fraud investigations, related Law Enforcement or Retail Banking operations (Branch Manager, Assistant Branch Manager, Lead Teller). + Bachelor's degree in Criminal Justice, Business, Cybersecurity related field or work experience desired + 10 year relative work experience in financial fraud investigations or related Law Enforcement preferred + Ability to communicate effectively with representatives and technology specialists within the Lines of Business + Industry recognized certifications such as CFE, PCI, etc. are preferred + Knowledge of online banking systems, telephone banking risk management, EFT systems, and/or risk management. + A basic understanding of organized criminal groups, online carding groups, digital currencies, and electronic crimes as they relate to electronic fraud. + Court room testimony experience is a plus. + Experience presenting to an audience regarding fraud or investigations + Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors. + Able to articulate sophisticated fact patterns to non-technical line of business risk partners and memorialize investigations into regular reporting requirements. + Able to interface with other bank investigators and industry peers in subjects related to cross channel fraud. + A demonstrated bias toward action. + Excellent written and verbal communication skills are required. + Able to brief GS management on key issues in a timely fashion. JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans

Keywords: JPMorgan Chase, Jersey City , Global Investigations- Regional Investigator, Other , Jersey City, New Jersey