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MSG Product Specialist (R)

Company: 5674085 Merrill Lynch, Pierce, Fenner & Smith
Location: Jersey City
Posted on: June 4, 2021

Job Description:

Job Description:IAP Platform Experience Analyst, Enrollments & WorkflowThe Analyst will play a critical role in helping to develop and implement Merrill Lynch One business strategy within the Investment Solutions Group. The candidate will work closely with strategic leads in defining and executing strategic direction, writing business requirements, partnering with UX designers and working with other partners across our organization to implement those requirements. The Analyst's involvement will begin with idea creation and extend through deployment, including identifying advisor and client needs, designing and validating concepts, developing business cases, and providing subject matter expertise to testing teams. and developing communications with Marketing and Training partners.This role will have responsibility for key aspects of Merrill Lynch One account onboarding and lifecycle workflow as well as the supporting various applications.The role's responsibilities include the following:Develop comprehensive requirements documentation for the Merrill Lynch One platform enhancements and support overall execution with Technology and Operations partnersSocialize requirements with stakeholders across the organization and escalate issues as neededParticipate in requirements elaboration and design sessions with technology partnersInteract with Legal and Compliance partners on risk mitigation, audit, and policies & proceduresLeverage creative and strategic problem solving skills to develop innovative solutionsBuild relationships and gain consensus with key partners and clientsDevelop and deliver effective presentations in support of analysis and findingsProvide effective and timely solutions to serve Advisor, CA and OMT business needs, as well as those of the end clientProactively review, analyze and synthesize feedback to identify platform issues, and enhance the user interface and associated experience.Maintain a thorough broad-based knowledge of the Merrill Lynch One platformDeep knowledge of account onboarding and ongoing account maintenance routines is strongly preferredShift:1st shift (United States of America)Hours Per Week:40

Keywords: 5674085 Merrill Lynch, Pierce, Fenner & Smith , Jersey City , MSG Product Specialist (R), Other , Jersey City, New Jersey

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