MSG Product Specialist (R)
Company: 5674085 Merrill Lynch, Pierce, Fenner & Smith
Location: Jersey City
Posted on: June 4, 2021
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Job Description:
Job Description:IAP Platform Experience Analyst, Enrollments &
WorkflowThe Analyst will play a critical role in helping to develop
and implement Merrill Lynch One business strategy within the
Investment Solutions Group. The candidate will work closely with
strategic leads in defining and executing strategic direction,
writing business requirements, partnering with UX designers and
working with other partners across our organization to implement
those requirements. The Analyst's involvement will begin with idea
creation and extend through deployment, including identifying
advisor and client needs, designing and validating concepts,
developing business cases, and providing subject matter expertise
to testing teams. and developing communications with Marketing and
Training partners.This role will have responsibility for key
aspects of Merrill Lynch One account onboarding and lifecycle
workflow as well as the supporting various applications.The role's
responsibilities include the following:Develop comprehensive
requirements documentation for the Merrill Lynch One platform
enhancements and support overall execution with Technology and
Operations partnersSocialize requirements with stakeholders across
the organization and escalate issues as neededParticipate in
requirements elaboration and design sessions with technology
partnersInteract with Legal and Compliance partners on risk
mitigation, audit, and policies & proceduresLeverage creative and
strategic problem solving skills to develop innovative
solutionsBuild relationships and gain consensus with key partners
and clientsDevelop and deliver effective presentations in support
of analysis and findingsProvide effective and timely solutions to
serve Advisor, CA and OMT business needs, as well as those of the
end clientProactively review, analyze and synthesize feedback to
identify platform issues, and enhance the user interface and
associated experience.Maintain a thorough broad-based knowledge of
the Merrill Lynch One platformDeep knowledge of account onboarding
and ongoing account maintenance routines is strongly
preferredShift:1st shift (United States of America)Hours Per
Week:40
Keywords: 5674085 Merrill Lynch, Pierce, Fenner & Smith , Jersey City , MSG Product Specialist (R), Other , Jersey City, New Jersey
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