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Research Analyst

Company: Morgan Stanley
Location: Jersey City
Posted on: June 4, 2021

Job Description:

E*TRADEs Consumer Insights team develops market-based insights to drive strategy and decision-making across the business.

We are currently seeking a talented Senior Analyst who will be a core part of the firms Consumer Insights Team. This individual should have experience in research roles in consumer-focused companies with experience identifying people's needs, motivations, and problems through the application of applying research techniques to inform the development of new features and products.

This role will support senior team members with project management and analytical support on various on-going and ad-hoc projects. The ideal candidate would be proficient in collecting and analyzing information/data to tell a compelling story from the customers viewpoint.


This position will have the opportunity to work on a variety of market research and U/X testing initiatives across the organization, including branding and advertising, competitive landscape analysis, customer experience and new product development. In particular, candidates must have a keen interest in translating data (both quantitative and qualitative) into actionable recommendations, serving as the voice of the customer for internal stakeholders. This person should display solid communication and presentation skills, attention to detail, commitment to quality, and demonstrated initiative.



Understanding of quantitative and qualitative research techniques, and ability to determine optimal research approach to meet given objectives.

Experience drafting questionnaires/discussion guides for quantitative and qualitative studies based on business objectives to be addressed.

Ability to manage survey programming needs, research participant recruitment, and assist with the day-to-day operations in setting up and facilitating various research initiatives.

Willingness to moderate focus groups, in-depth interviews, and usability tests, as well as presenting project findings in a group setting.

Excellent analytical and critical thinking skills to translate data/insights into a comprehensive narrative for internal stakeholders.

Ability to plan, organize, and prioritize multiple simultaneous assignments real-time, as well as manage to tight time constraints.

Proficiency in Qualtrics, Microsoft Excel, PowerPoint, and Word.


The candidate has a minimum of 2+ years of work experience with a B.A/B.S. in Marketing, Computer Science, Human Computer Interaction, Social Science, Information Science, Experimental Psychology, or a related field.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet)


Keywords: Morgan Stanley, Jersey City , Research Analyst, Other , Jersey City, New Jersey

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