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Analyst, Payment Services Operations

Company: Morgan Stanley
Location: Jersey City
Posted on: June 6, 2021

Job Description:


The Operations Analyst role involves processing, researching and remediating issues related to wires, sweeps, check clearing, debit card and ACH activity. This role requires high attention to detail and working under strict deadlines to support the various payment products and remain compliant with payment regulatory deadlines.


Additional responsibilities and oversight will include but not be limited to the following:

Money Market/FDIC sweep inquiries

Processing domestic, international, and foreign currency wires

Foreign currency checks

Collaborate with internal business partners and service groups

Identify and deliver process improvements to increase productivity, control, and enhance the client experience

Maintain service levels and process all requests within regulatory deadlines

Meet productivity targets and quality benchmarks

Strengthen controls used to mitigate risk and ensure satisfactory internal and external audits


Bachelor's degree

Strong organizational skills and an attention to detail

Well-developed verbal and written communications skills

Financial Service industry experience a plus

Strong analytical skills including ability to research, schedule, analyze and present findings

Must be a dynamic and self-starting individual, able to work independently or as part of a team

Excellent teamwork, communication and partnering skills

Willing to go above and beyond to ensure customer and regulatory needs are met

Keywords: Morgan Stanley, Jersey City , Analyst, Payment Services Operations, Other , Jersey City, New Jersey

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