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Concessions Associate

Company: Hornblower
Location: Jersey City
Posted on: June 8, 2021

Job Description:

City Experiences is seeking a Concessions Associate for our Statue City Cruises operation in Jersey City, New Jersey.

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the Opportunity:

The Concession Associate is responsible for assisting the Vessel Concession Manager to maintain their vessel in order to generate sales that will maximize revenue. The Concession Associate will assist in the set-up, daily activities and closing of their vessel concessions. The individual is also responsible for exemplary customer servicing, serving as the face of the company.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

Essential Duties & Responsibilities:

  • Responsible for completing tasks delegated by Concession Vessel Manager such as stocking/re-stocking and
  • Responsible for assisting with the set up and closing of the vessel concession each business
  • Responsible for assisting in maintaining a sanitary environment and equipment each business
  • Responsible for adhering to all company policies such as uniform and cell phone
  • Interact as needed with fellow Statue Cruises crew at all points of
  • Must assist Statue Cruises crew in the event of an emergency in accordance with safety drill
  • Responsible for communication questions, concerns or problems to Concession Vessel Manager and/or
  • Must perform cashier duties as
  • Must exhibit superior customer service
  • Serve an information source for
  • Perform other duties as assigned

Requirements & Qualifications:

  • Customer service experience is required
  • Previous cash handling/food handling experience
  • Requires outstanding communication skills and organizational
  • Basic mathematical skills are also
  • Flexibility to work evening, weekend and holiday

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Keywords: Hornblower, Jersey City , Concessions Associate, Other , Jersey City, New Jersey

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