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CIB - Escrow Services - Product Manager - Associate/Vice President - Jersey City

Company: JPMorgan Chase & Co.
Location: Jersey City
Posted on: June 8, 2021

Job Description:

Escrow Services is a business unit within the Wholesale Payments division of J.P. Morgan's Corporate & Investment Bank (CIB). Escrow holds institutional client assets in safekeeping and delivers those assets once certain pre-agreed conditions have been fulfilled. Escrow is used to mitigate risk in institutional transactions, including mergers and acquisitions, bond issuances, and litigation settlements. This position will help drive Escrow technology-related development globally.


  • Serve as a business lead for strategy, delivery, and coordination of Escrow technology-related development (in-flight and new)
  • Work with Escrow business and technology teams to drive project initiation, scoping, and planning
  • Research user needs and expectations for large, complex feature requirements; facilitate meetings with end users to brainstorm ideas and gather requirements
  • Define user journeys and write detailed user stories and business requirements
  • Provide feedback to technology team on completed builds
  • Perform and coordinate User Acceptance Testing and Production Validation Testing
  • Help define and influence the long-term product roadmap; research emerging business needs and market and competitive conditions as they relate to potential new product offerings
  • Serve as day-to-day Product expert and resource for Technology team
  • Serve as training resource during rollout of applications to Sales and Client Service staff


  • 5+ years of experience in a product management role
  • Experience driving technology development projects in an Agile environment
  • Experience with client-facing development
  • Demonstrated ability to define and drive projects independently, and juggle multiple deliverables simultaneously
  • Demonstrated ability to gather and document product requirements for development teams
  • Demonstrated ability to lead and organize cross-functional teams independently to execute on high-impact development projects
  • Inquisitive nature with excellent problem solving and critical thinking capabilities and strong attention to detail
  • Client centric - interest in and ability to define compelling products that address customer needs
  • Strong written and verbal communication skills, including ability to convey complex ideas simply to both technical and non-technical audiences
  • Effective interpersonal skills - ability to build strong relationships with functional partners inside and outside Escrow Services
  • Strong experience with core Microsoft Office tools (Excel, PowerPoint, Word) and JIRA (or similar)

Keywords: JPMorgan Chase & Co., Jersey City , CIB - Escrow Services - Product Manager - Associate/Vice President - Jersey City, Other , Jersey City, New Jersey

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